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Gita Sitaramiah

Consumer reporter | Consumer reporter

Gita Sitaramiah was the Star Tribune consumer reporter.

Recent content from Gita Sitaramiah

Two men killed in a plane crash near Afton home

Federal officials were investigating Saturday's crash, which killed men from White Bear Lake and Baytown Township.
Volleyball teams from across the country compete on multiple courts simultaneously during the Northern Lights Qualifier, a tournament for teams trying

Downtown Minneapolis gains ground in tourism, 'taking our story back'

Central business district hotel operators say crucial business travel is slow to return.
Wendy's CEO had said the burger chain would start testing dynamic pricing. But after the comments began to circulate widely, the company said it will

Wendy's now says it won't start using surge pricing similar to Uber, Lyft

However, the fast-food chain confirmed it is spending $20 million on AI-powered menu boards.
Santorini is among Greece's hot spots for travel.

Planning an international trip is complicated. These are the elements to consider.

There's a lot to weigh beyond just destination when you want to travel abroad for your next vacation.
Minnetonka's new moccasins

After backlash, Minnetonka moccasins relaunch style with redesign by Indigenous artist

The Minneapolis footwear maker is working to reconcile its use of Native American designs and ideas.
Games such as foosball, hockey and shuffleboard in the bar at the Moxy Thursday in Minneapolis. Hotel lobbies like the Moxy in downtown Minneapolis ca

Minnesotans still taking fewer business trips but are tacking on leisure

These "bleisure" travelers are part of why some projections show business travel fully recovering to pre-pandemic spending levels this year.
Incomes for young people didn’t bounce back after the Great Recession as they did for older generations.

Did you graduate during the Great Recession? Tell us how you're doing financially

Incomes for young people didn't bounce back after the Great Recession as they did for older generations. Share your story about how you've fared economically and how you view your future.
The annual fee for most Delta Air Lines-branded credit cards is rising considerably, just months after the airline walked back controversial changes.

Delta raises branded credit card fees just months after blowback from changes to SkyMiles

The Atlanta-based carrier sparked controversy last year after making status more costly and lounge access more exclusive.
Sun Country Airlines Photo: Sun Country Airline ORG XMIT: MIN2012110718123843

Sun Country Airlines' staffing boosted its performance but contributed to recent income loss

The Minneapolis carrier experienced a fourth-quarter drop in profit, though it had its highest full-year revenue.
Lorraine Blumenfeld Hertz of St. Paul. who died last month, was 100.

Lorraine Blumenfeld Hertz, who stayed positive through WWII, Alzheimer's, dies at age 100

The former teacher died last month in St. Paul.
Hotel Indigo opened in downtown Minneapolis in 2023. Last year was the strongest since 2019 for hotel demand in the area.

Downtown Minneapolis hotels posted stronger year thanks to concerts, events

Meet Minneapolis reported demand for hotels in 2023 was the best since before the COVID-19 pandemic, though still not at 2019 levels.
Designer Pete Nelson worked on a customer order, joined by his dog Freddie, in the workshop at Soderberg's Floral & Gift in Minneapolis on Tuesday. So

Lake Street mainstay Soderberg's floral shop reopens, gearing up for Valentine's Day

A St. Paul florist is the new owner of the nearly 100-year-old Lake Street fixture.
Sun Country flight attendants, who are in negotiations for a new contract, braved the cold weather and impending snowstorm for an informational picket

Sun Country Airlines enters yet another year of contract negotiations with flight attendants

More than 600 flight attendants are working under a 2014 contract, amended in 2016.
A bartender mixed beverages for guests at the bar at Tattersall Distillery in 2019 in northeast Minneapolis.

Tattersall Distilling blames hacking for alleged $120K in missing rent

In a hearing Wednesday, a Hennepin County judge agreed to give Tattersall more time to investigate before the eviction case potentially goes to trial, as long as it pays its January rent.
Frontier Airlines

Frontier Airlines will double presence at MSP Airport with five nonstop routes

The Denver-based low-cost carrier will offer a total of 10 destinations served from the Twin Cities by the end of May.
Coffee beans from around the world being roasted at the Caribou roastery in Brooklyn Center.

Caribou Coffee hands over roasting operations in $260M deal, focuses on coffeehouses

The company said the Brooklyn Center roastery will still roast all of its coffee.
WindRider owner Robert Sanberg has fielded at times 10 complaints a day about Facebook ads impersonating his business and scamming customers.

Fake Facebook ads hit South St. Paul business, scam hundreds

WindRider owner Robert Sanberg said he lost $20,000 a day in revenue in November and December, not to mention damage to his brand.
Crisp & Green is located at Concourse G, Terminal 1 at MSP Airport in Bloomington, Minn., on Wednesday, Oct. 4, 2023. When the pandemic first stru

Sky-high MSP fares coming down to Earth after pandemic heights

Airfares seem to be normalizing as the post-pandemic travel frenzy has calmed, with experts saying prices nationally this year were in line with or lower than 2019.
The Galaxy Drive-in in St. Louis Park

St. Louis Park's Galaxy Drive In to become dog-friendly burger joint

Craft & Crew Hospitality acquired the landmark, once planned by the founders of Famous Dave's and Rainforest Cafe to be a pizza place.
Anna Johnson shopped for gifts at Golden Fig Fine Foods on Thursday in St. Paul.

Local stores expect a boost from Super Saturday's holiday shopping procrastinators

Twin Cities store owners say their customers, fooled by the lack of wintry weather, delayed Christmas shopping.
A customer carries bags out of a Kowalski’s grocery store in southwest Minneapolis in 2017.

A new Kowalski's grocery is coming to Minnetonka's Ridgedale in 2025

The Woodbury-based grocery chain is also adding a store at Southdale Center.
Sam Simonson handed a takeout order to a DoorDash delivery person at Sawatdee in Minneapolis Thursday night, December 14, 2023. Third party delivery f

Delivery food was a pandemic necessity. It's now a luxury of convenience that's here to stay.

Fast-food chains have opened new locations with smaller or no dining rooms and also added exclusive drive-thru lanes for mobile orders and lobbies for delivery drivers to pick up their orders.
A cyclist rounded the corner onto Nicollet Mall across from Target. The Minneapolis Foundation’s strategy includes transforming Nicollet Mall to dra

A 24-hour Nicollet Mall? It's one idea to revamp downtown Minneapolis

A Minneapolis Foundation report offered several strategies for how to revitalize the traditional business district after the pandemic.

Delta Air Lines is a top five e-commerce retailer as the affluent keep flying

The carrier's chief executive expects strong demand to continue next year.
Nevin Kennedy looked at Barbie dolls on Nov. 21 at Target in Edina with his daughter Luna, 4. Son Bart, 6 months, isn’t pictured.

A fashion doll from 1959 gets a boost from a 2023 blockbuster: Hi, Barbie!

Mattel is capitalizing on the 64-year-old doll via this year's hit movie, toy sales, merchandising and pop-up restaurants.
Sun Country planes on the tarmac at Minneapolis-St Paul International Airport at the airline's maintenance facility.

Sun Country has charged an online booking fee since 2022; passengers just didn't know it

Budget airlines routinely charge such fees to avoid taxes and thus boost profit.
Shoppers bundled against the morning cold waited to enter the Mall of America on Black Friday.

Black Friday shoppers hit Twin Cities malls hunting for deep discounts

Retailers expected consumers to be choosier with their dollars to officially start the holiday shopping season.

Man dies in Minneapolis shooting early Thanksgiving

Minneapolis police are investigating and say they believe the victim knew the shooter.
Image of a large crowd of Black Friday shoppers wait outside the Mall of America's north entrance for the doors to open at 7 a.m. Friday, Nov. 26, 202

When you can shop on Thanksgiving, Black Friday

From grocery stores to malls, there are few options open on Turkey Day but plenty of extended hours Black Friday.
It’s the time of year when many are thinking about presents to exchange for holidays, hosting gifts for parties and end-of-year festivities at work.

The holiday gift puzzle: Who should get a gift, and what should it be?

From family to friend to coworkers, here's how to cope with the sometimes-stressful present-giving tradition.
New Downtown Council President Adam Duininck on Friday.

New leader of Minneapolis Downtown Council says city is ripe for a comeback

The organization, which canceled Holidazzle this year after insufficient funding, aims to attract more workers and visitors downtown.
Passengers walk in Concourse D in Terminal 1, which is currently under renovation, at Minneapolis-St. Paul Airport on Thursday, Nov. 9, 2023. ] LEILA

Forget pre-pandemic levels: Experts predict record travel for Thanksgiving, holidays

There will likely be more air travel and road trips for Turkey Day this year than ever before thanks to the work-from-anywhere trend.
The sun set in front of the bow of a canoe in The Boundary Waters Canoe Area Wilderness in 2021.

What are Minnesota's most popular tourist attractions?

State tourism spending has rebounded since the pandemic, but growth has lagged behind the national trend.
Sun Country planes on the tarmac at Minneapolis-St Paul International Airport at the airline's maintenance facility.

Sun Country Airlines unfazed by demand drama as post-pandemic travel normalizes

The Minneapolis-based carrier expects consistent passengers throughout the winter as Minnesotans seek to escape snow and cold.
The University of Minnesota Hubbard School of Journalism honored Kathy Tunheim — pictured above at her company’s Bloomington headquarters on Frida

How Kathy Tunheim built a pillar of the Twin Cities' PR industry

The University of Minnesota Hubbard School of Journalism honored the communications professional with the first Aluminary Award in recognition of her impact.
Jenny Barrett, a field director for the Kate Mortenson for City Council campaign, door-knocks in Minneapolis.

3 Minnesotans share how student loans have affected their lives

The average student loan debt in Minnesota is $34,000 as federal student loan payments resumed last month after a 3½-year pause.
Jessica Klugman’s Chiweenie, Pearl, took first place as Barbie in a Hopkins dog costume contest Saturday.

Americans are spending $700M on Halloween costumes. For our pets.

As Halloween becomes increasingly popular, consumers are including their cats and dogs in the fun.

Americans are spending $700M on Halloween costumes. For our pets.

Hennepin Avenue and N. 7th Street in downtown Minneapolis.

Downtown Council names new leader as Minneapolis continues pandemic rebound

Adam Duininck, a former Metropolitan Council chair, will replace retiring Steve Cramer.
Delta Air Lines CEO Ed Bastian: “I have read hundreds of your emails, and what’s been most clear to me is how much you love Delta and the disappoi

Delta scales back changes to SkyMiles rewards program

Chief Executive Ed Bastian offered several adjustments to mid-September's changes that had made gaining status more difficult, expensive and exclusive.
Image of Sun Country planes.

Sun Country Airlines to add Montreal, Toronto nonstops from MSP

Next year, the growing Minneapolis leisure carrier will operate 120 routes serving 104 airports.
Dollar General and Family Dollar shared the same marquee sign space in this Pearl, Miss., strip mall on Sept. 6.

From dollar stores to DoorDash, 5 creative ways Minnesotans cut their grocery bill

The cost of food rose 11.4% last year, the biggest annual jump in nearly 50 years, the U.S. Department of Agriculture reported.
Image of VISA and MasterCard sign

Small businesses, shoppers grapple with conundrum of credit card swipe fees

The Credit Card Competition Act of 2023 aims to enhance credit card competition and choice in order to reduce fees.
Twins fans swept in the postseason excitement have brought some liveliness and an economic jolt to downtown Minneapolis.

Twins drive, sports-packed weekend offer much-needed jolt for downtown Mpls.

Fans crowded downtown bars and restaurants on Saturday to watch the first Twins playoff game against the Astros. Sunday sees the second game of that series on TV, plus a Vikings game downtown.
On Monday, Dec. 5,2011, the Mall of America glittered with holiday lights and decorations. Nearly two decades after it opened, the Bloomington mall wa

We want to know: How do you plan to shop for the holidays this year?

Share your thoughts on holiday shopping this season with the Star Tribune.
Image of the pristine, romantic archipelago of the Turks and Caicos Islands, which is at the intersection of the Caribbean and the Atlantic Ocean. Its

Delta Air Lines to start Turks and Caicos seasonal service from Minneapolis-St. Paul

Nonstop flights from MSP start in January.

Retired Minneapolis police Sgt. Peter Jackson is remembered as courageous investigator with a zest for life

A celebration of life is planned Oct. 17 at the Golden Valley Country Club.
Delta Air Lines CEO Ed Bastian said the airline “probably went too far” with changes to the SkyMiles rewards program announced earlier this month.

Delta CEO on rewards changes: 'We probably went too far'

Changes to the airline's SkyMiles program drew outrage from loyal airline customers.
Cocina del Barrio in MSP Terminal 2 was busy with travelers enjoying food and alcoholic drinks before 7 a.m. January 31, 2020. LEILA NAVIDI • leila.

MSP loses top spot in ranking of North American airports

Overall customer satisfaction with North American airports increased, despite delays, cancelations and record passenger volume crowding terminals.
Fans wait for doors to open for the first of two Taylor Swift concerts during the Eras Tour outside U.S. Bank Stadium in Minneapolis, Minn., on Friday

Downtown Minneapolis events push summer hotel bookings near autumn 2019 levels

Taylor Swift concerts and the Twin Cities Pride festival were among the events that drew visitors downtown as hotel revenue climbed in the summer.

Why are MSP flights among the most expensive in the country?

Per a study, domestic airfare from the airport came in third highest, averaging $456.
Cub Food patrons shop in the fresh food section of the supermarket in Minneapolis on Aug. 10.

How do you save money on groceries? Share your tips.

Airport police responded to a Delta flight arrival from Tampa, Fla., on Monday

Delta changes SkyMiles program: Want status? Spend more.

Delta Air Lines is changing how travelers earn status, starting in January for travel in 2025 and beyond.
Timothy Liston, U.S. Consul General in Munich, smiles with a Lufthansa crew in traditional Bavarian costume prior to a flight bound for Miami at Munic

Lufthansa to launch service at MSP with nonstop to Frankfurt

The German-based Lufthansa will be Minneapolis-St. Paul's first new trans-Atlantic carrier in more than four years, with new service to Europe.
Big Beach on the Hawaiian island of Maui, in late August 2023.

Delta drops its planned nonstop flights from Minneapolis to Maui

Tourism officials still want people to return; customers with rebooked flights should be eligible for refunds.
Union employees huddle and cheer outside the Cub in Maple Grove on Wednesday, April 5, 2023.

Twin Cities retail workers use unions to demand better treatment

The workforce shortage and a desire for pandemic recompense are motivating many retail workers and unions to become more active.
Midwest Mountaineering owner Rod Johnson saw sales decline for the past seven years as shopping styles changed, save for the height of the pandemic, w

After more than 50 years, iconic Mpls. outdoor retailer Midwest Mountaineering will close

Sales declines in recent years pushed owner Rod Johnson to shut the doors to his Minneapolis store this fall.
Delta Air Lines wants to replace 10% of the fuel it uses at Minneapolis-St. Paul International Airport with sustainable aviation fuel (SAF) by 2027.

Delta, Xcel push for sustainable aviation fuel hub in Minnesota

A manufacturer is needed to make those dreams a reality.
Coborn's Marketplace in Albertville, Minn.

New Coborn's grocery leader brings Target, General Mills experience to St. Cloud chain

David Best started at Coborn's Inc. on Monday and will become president and chief operating officer at year-end.
Rebecca Bullers, a graduate student at the University of Minnesota, loaded her car with groceries outside of Cub in Minneapolis this month.

Cub's dominance wanes as Walmart's prices lure grocery shoppers

Grocers enjoyed a pandemic boom, but inflation has since driven shoppers from across the economic spectrum to Walmart.
Meet Minneapolis officials Sue Murray, left, and Deb Taylor spoke Wednesday with Leslie Zeck of Alexandria, Va., at the Minneapolis Convention Center.

A conference for conventions: Downtown Minneapolis markets itself for future visitors

Meet Minneapolis, the city's convention and visitors association, hosted hundreds of meeting and event planners as business travel slowly recovers nationwide.
Travelers at Minneapolis-St. Paul International Airport in summer 2022.

Travelers dealing with canceled flights, long delays with little recourse

The pilot shortage is easing but not fast enough for airlines to cope with the summer travel frenzy and stormy weather.
The first direct Aer Lingus flight from Dublin landed at Minneapolis St. Paul International Airport July 1, 2019.

Aer Lingus resumes MSP-Dublin nonstop flight after pandemic; Delta adds same route

This has fully restored international service at MSP airport to pre-pandemic levels.
Image of Sun Country Airlines planes.

Sun Country Airlines reports most profitable spring in more than half a decade

The Minnesota-based carrier reported a profitable quarter in what's usually a weaker period for the leisure airline. But investors expected a bit more earnings per share.
Alec Voight bagged customers groceries at Kowalski's in Southwest Minneapolis on Thursday, March 9, 2017.

Kowalski's Markets union workers at six stores ratify new contract, averting strike

The union representing 600 workers in the Twin Cities announced Wednesday night that the new contract was approved.
Connor Ketterling and his partner, Alexia, are enjoying being parents to 5-month-old Beckham while also working hard at paying off their student loans

The student loan pause is lifting soon, now it's time to start managing your debt

Payments come due in October, but borrowers should start strategizing now for how this will impact their budget.
Kowalski's employee bags groceries.

Tentative union agreement averts strike at 6 Twin Cities area Kowalski's grocery stores

Six hundred workers will soon vote on whether to ratify the contract.
Cheyenne Larson selected from the yogurt varieties at a Kowalski's store.

Kowalski's union grocery workers in Twin Cities could strike next week

The walkout is planned for Aug. 4-6, though the union is willing to continue negotiating.
Image of Bloomington car lot

There are more cars on Twin Cities lots, but monthly payments hit record highs

Shoppers will find more supply but higher interest rates are pushing monthly payments to an unaffordable level for many.
Sun Country flight attendants, who are in negotiations for a new contract, braved the cold weather and impending snowstorm for an informational picket

Sun Country Airlines and flight attendants union seek federal mediation for contract talks

Flight attendants for the Minneapolis-based carrier overwhelmingly rejected a proposed contract earlier this year.
Delta workers rallied at Minneapolis St. Paul International Airport as they attempt to unionize. Friday, July 14, 2023 Minneapolis, Minn. Delta Air Li

Delta Air Lines workers rally at Minneapolis-St. Paul airport in drive to unionize

Flight attendants and ramp, mechanics, tower and cargo workers gathered to galvanize support for unionizing 45,000 airline employees.
The for-sale Galaxy Drive In as pictured Wednesday in St. Louis Park.

Dreams of Galaxy Drive In pizzeria over as the St. Louis Park icon goes up for sale

Steve Schussler, best known for creating the Rainforest Café, is still working on a pizza restaurant chain with the Famous Dave's founder, Dave Anderson.
Airbnb host Jan Korbel prepared a room for rent at her south Minneapolis home.

How to rent out a room in your home to make extra cash

You can make short-term rental income without owning multiple properties if you follow these tips.
Lunds & Byerlys unionized workers ratified a new contract this past weekend.

Lunds & Byerlys union workers ratify contract that prevented a strike

The union had planned to strike at 22 of the grocer's 28 Twin Cities stores ahead of the July 4th holiday.
Scott McEachern pumped gas — going for $3.39 a gallon — at the 36 Lyn Refuel Station in Minneapolis.

Heading up north? Eased gas prices fuel Minnesotans' July 4th getaways

AAA projects a record number of July 4th holiday road trips nationally, a year after Minnesota's record high price per gallon.