You may already have heard that the Consumer Financial Protection Bureau wants to allow debt collectors to contact you as much as they want by text or e-mail.
What you may not know is that the bureau's proposal also includes a provision that would change how debt collectors inform you of your rights, allowing them to send a link to a web page rather than mail you a full rundown of safeguards.
A federal appeals court recently ruled that this isn't good enough — that sending links via text or e-mail wouldn't comply with the disclosure requirements of the Fair Debt Collection Practices Act, which prohibits collectors from harassing or tricking consumers.
Such links provide "a digital pathway to access the required information," the 7th Circuit Court of Appeals concluded. This can't be seen as a true disclosure of rights "when it merely provides a means to access them."
The CFPB didn't respond to requests for comment on what it plans to do.
The rule change highlights how the CFPB under the Trump administration has become much friendlier to businesses and less eager to ensure fair treatment of consumers.
Why is disclosure-by-link such a bad idea? Because the Federal Trade Commission and other government agencies have spent years educating consumers about the dangers of clicking on links from unfamiliar sources.
Such links can lead to phishing attacks or malware being downloaded into your computer or hand-held device.