Days after a snowstorm clobbered the Twin Cities, many bus stops remained buried under a foot of snow. Others were still blocked by piles kindly left behind by plows.
Bus riders are frustrated that they have to climb over mounds of snow to board their buses, or even more dangerous, wait in the street. Mostly they wonder when their stops will get cleaned up.
"The stop at 66th and Lyndale is terrible," Ann Harris wrote last week on the agency's Facebook page. "The snow is piled so high that you can barely climb over it."
Judging by the forecast — another cold snap is on the way this week — tall snowbanks blocking the Lyndale Avenue bus stop in Richfield and many others across the region won't melt away on their own. Metro Transit says it will take a while to free the snowbound stops.
Metro Transit has 23 employees working around the clock to clear snow from rail and transit stations and as many bus stops as possible. But with thousands of spots to get to — some have to be done a second time when plows push snow onto stops and stations that had already been cleared — crews can't clear them all at once.
"We are not immune to the effects that a heavy snowfall in a short duration has on a region," said spokesman Howie Padilla. "We have made a ton of progress. We will continue all efforts to help dig out from the storm."
The agency is asking riders for patience — and to stay out of the street. Bus drivers are instructed to stop only in places where riders can easily step on or off the bus, which may mean a driveway or space near but not at the actual bus stop.
"We want everybody to stay safe as they use our services," Padilla said.