Staff Directory 10644706

Jackie Crosby

Reporter | Newsroom
Phone: 612-673-7335
Location: Minneapolis
Other languages: None

Jackie Crosby is a general assignment business reporter who also writes about workplace issues and aging. She has also covered health care, city government and sports. 


A native of Jacksonville, Fla., she has somehow figured out how to survive the Minnesota winters.
Recent content from Jackie Crosby
Karen Martin held a work conference call and responded to her dad, Chris, who lives in his own home in south Minneapolis and has dementia.

For many Minnesota seniors, there's no place like home

Finding better ways to support older adults in their homes will become a critical challenge for Minnesota and the nation in coming years, as society copes with the aging of the baby boom generation.
Mall of America shoppers can ask Ellie the "shopping hologram concierge" questions about where to find items they want to buy. (Photo provided by Vnta

At MOA, Ellie the hologram elf can help you find gifts

The Bloomington mall is the first to use L.A. company Vntana's "mixed reality" technology in a retail setting. Powered by a 3-D gaming engine, it gives people the sense that they're talking to the character in real time.
Best Buy has switched from plastic gift cards to recyclable paper, which has been certified by the Forest Stewardship Council. The move took six years

Gift card glam: Retailers put on the glitz to make gift cards stand out from the crowd

Shoppers are expected to pony up $30 billion this year on gift cards, which remain No. 1 on people's wish lists.
Carroll

Flo Carroll, irrepressible City of Lakes chorus member, dies at 90

Carroll, who belted out formidable bass lines with the competitive a cappella women's barbershop group, lived in Crystal.
At 3 p.m. on Thanksgiving Day, Nov. 22, 2018, about 20 people waited in line for the 5 p.m. opening of Best Buy on Upper Peach Street in Summit Townsh

Shoppers may be hanging back for later holiday sales, survey finds

Sales and traffic were down from last year over five-day weekend, according to the NRF, but retailers still on record-setting pace.
Jane Fonda has signed a deal with Evine Live to develop a new line of health and fitness products. (AP Photo/Thibault Camus)

Jane Fonda back in fitness business with Evine Live partnership

Some items in a line of clothing, health and nutrition products and workout equipment for women over 50 will be available starting this spring.
Eight-year-old twins Shalom Justin Kotha, left and Sammy Jayson Kotha, shop Black Friday with their parents at a Kansas City Best Buy store. Consumer

Retailers recorded record Cyber Monday sales

E-commerce sales reached $7.9 billion, an increase of 19 percent.
Shoppers take a break while shopping at the Mall of America on Black Friday.

Throngs at Mall of America relish early-bird Black Friday traditions

The thrill of the pre-dawn Black Friday shopping tradition shows no sign of fading among the faithful.
Best Buy employees joined in a cheer led by Eden Prairie Assistant Store Manager Clinton Narveson moments before the store opened to shoppers Thursday

Upbeat retailers kick off holiday season with Black Friday sales

An estimated 164 million consumers are expected to do some shopping through Monday.
Molly Haakonson, of Minnetonka, did some Christmas shopping with her daughters Suzy, 15, and Ann, 20, not pictured, Wednesday afternoon at the Ridgeda

Survey: Local shoppers will spend 20 percent more this holiday season

Survey finds Twin Cities shoppers expect to spend about 20 percent more this holiday season.
In this Friday, Nov. 16, 2018, photo, shoppers push carts while browsing isles at a Target store in Edison, N.J. Shoppers are spending freely heading

Target and other retailers take beating on Wall Street, despite rosy holiday forecasts

Target and Best Buy post strong Q3 sales while market is topsy-turvy
FILE- In this Nov. 23, 2017, file photo people enter a Best Buy store as it opened for a Black Friday sale.

Best Buy beats expectations for 3Q, raises guidance for year

CEO Hubert Joly says company is energized going into holiday season.
Target has remodeled toy sections in more than 100 stores, including 22 in Minnesota, to capture toy sales following the closure of Toys ‘R’ Us.

Target shares dip after it misses profit expectations

Investments in operations to improve shipping and digital sales pressured profits.
Target on Nicollet Mall. (GLEN STUBBE/Star Tribune file photo)

Target stretching Cyber Monday into a week of deals

As holiday shopping shifts online, Target, others look for way to capture traffic.
Target has remodeled toy sections in more than 100 stores, including 22 in Minnesota, to capture toy sales following the closure of Toys ‘R’ Us.

Retailers scramble for toy sales without Toys 'R' Us

Discount chains, department stores and independent mom-and-pop shops vie for $3 billion in toy sales now up for grabs.
Target rolled out its Black Friday deals and plans on Thursday. File photo of employees at the Target in Minnetonka getting ready to open the store on

With Halloween over, Target and others roll out Black Friday deals

Target, Kohl's to open at 5 p.m. on Thanksgiving, but Mall of America will again close for the holiday.
This Wednesday, May 3, 2017, file photo shows a Target store in Omaha, Neb. Target plans to boost its same-day delivery capability by paying $550 mill

Target to close store in Brooklyn Center

After "years of decreasing profitability," final day of business will be Feb. 2.
Target CEO Brian Cornell kicks off Thanksgiving shopping at Target in 2016.

Ahead of holiday shopping, Target expands free two-day shipping

The company has made a big competitive move on the holiday front, removing restrictions on the shipping offer.
These days, there is a lot more to getting a store ready for the holiday shopping season than hanging up Christmas decorations.

Best Buy, Target in good position headed into holidays

Retailers are entering the all-important holiday season with strong momentum and customers wanting to spend.
Signs beckoning would-be job hunters are all over, including this Baggallini store at MOA.

The war is on as Target, other retailers fight for seasonal laborers

Retailers offer perks, better pay to entice seasonal workers.
Known for sales of electronics like TVs, Best Buy’s appliance division accounted for 10 percent of sales and $3.5 billion in revenue last year — t

Best Buy could gain in appliance sales with Sears' bankruptcy

Bankruptcy filing expected to especially help Best Buy's growing push into appliances.

Congress funds first step for national caregiving strategy

Lawmakers direct $300,000 to establish advisory council in bipartisan effort to support family caregivers.
Herb Sam

Herb Sam, Ojibwe leader and healer with broad influence in Minnesota, dies at 76

Sam centered his life around guiding everyday people through tough times.
Former Allen Edmunds CEO Paul Grangaard, at 60, decided to launch a new online-only “aspirational” men’s clothing line, Circle Rock, to support

Former Allen Edmonds CEO launches online upscale clothier CircleRock

Paul Grangaard's online custom clothier will help Minnesota United look natty.
Some of the book titles affected by the word changes on the Target website are pictured.

Publishers call out Target for replacing 'queer' and 'transgender' in online book descriptions

"Oversight" replaced some words in book details.
Target plans to increase its 2018 holiday seasonal hiring by 20 percent over last year.

Target adds supermodel Chrissy Teigen's cookware line

Target lands Teigen kitchen line, boosts holiday hiring.
Serena Williams celebrates after defeating Anastasija Sevastova, of Latvia, during the semifinals of the U.S. Open tennis tournament, Thursday, Sept.

Serena Williams speaks at Target's annual employee meeting in Minneapolis

Serena Williams spoke to 3,000 employees at annual meeting in Minneapolis.
Target workers in Long Island vote against forming union

Target workers in Long Island vote against forming union

Lopsided vote came from second Long Island store to reject representation.

Merger creates largest UFCW local in five-state area

A recent merger between the United Food and Commercial Workers (UFCW) locals in Brooklyn Center and Worthington, Minn., has created one of the state’s largest…
FILE - This Wednesday, May 3, 2017, file photo shows a Target store in Omaha, Neb. Target has long argued against the necessity of unions, saying its

Target employees at store in New York to vote on union

The action is rare among front-line workers at Target Corp., where none of the retailer's more than 1,800 stores are unionized.
Best Buy reported upbeat sales and earnings numbers for the second quarter of 2018.

Best Buy sales in second quarter best in 15 years; company raises forecast

The company now expects same-store sales to rise 3.5 to 4.5 percent.
The home-decor department of Target played a big role in its strong second quarter: Sales in that sector were up 10 percent.

Target sales up 6.5 percent, highest in more than a decade

Company raises profit outlook for the year, predicting a strong holiday season.
HOM Furniture works to make their warehouse operations extremely efficent. Lights in a warehouse aisle turn on only when an operator is working there.

Hom Furniture seeks to double flagship store, which could trigger Gabberts move

Hom Furniture is seeking approval to double the retail floor space surrounding its flagship Hom store on Interstate 494 in Bloomington, a project that potentially…

Caring for children, elders in rural areas hits working caregivers harder

Stress-relieving assistance systems unequal, study finds.
The first acquisition for Best Buy since Hubert Joly became CEO in 2012 moves the company squarely into the aging and health services space.

Best Buy makes $800 million investment in aging America

Retailer buys GreatCall, one of the nation's largest providers of health and personal emergency response calls.
The model is wearing a $55 pair of Kendra Scott earrings from nordstrom.com.

Kendra Scott jewelry designs coming to MOA by year's end

Separately, mall launches service so Chinese tourists can use mobile payments.
Minneapolis-based Bite Squad said Wednesday it has added 100 new U.S. cities to its service area so far this year, with 100 more to come.

Bite Squad on pace to serve 400 cities by end of year

Minneapolis-based restaurant meals delivery company continues rapid growth through acquisition and organic growth.
Inge Thulin, 3M executive chairman, will soon leave 3M Global Headquarters in Maplewood and relocate to the company’s operations in Austin, Texas.

Chairman Inge Thulin talks about turning over the reins of 3M

He now moves into a new post as executive chairman of the board, where he hopes to serve as an adviser and sounding board for the new CEO.
Star Tribune social media producer Rachel Chazin, shown in 2016.

Rachel Chazin, Star Tribune social media producer, dies at 27

Proud to be a journalist, she also found humor in everyday moments that helped feed her online posts.
As part of the Juniper program, Gail Johnson, center, led a tai ji quan class adapted for seniors at the Kingsley Commons building in Minneapolis.

New Minnesota program boosts participation in senior fitness classes

Getting doctors and insurance companies involved turns out to be "the secret sauce."
Mike Roman will become chief executive officer of Maplewood-based 3M on Sunday.

Mike Roman ready to continue momentum at 3M as he takes over as CEO

He takes the helm from Inge Thulin at a time of expected growth.
Dr. Dan Trajano, Blue Cross and Blue Shield of Minnesota Caregivers can play a big role in holding down medical costs and spotting issues Trajano said

Blue Cross' Dr. Dan Trajano talks about the business case to support caregivers

At least 600,000 Minnesotans care for an older parent, spouse, neighbor or friend. Research by AARP shows that almost half do medical tasks —…
Brick-and-mortar businesses, including Target Corp. and Best Buy Co. Inc., have long complained that they are disadvantaged by having to charge sales

Target, Best Buy laud decision allowing states to collect taxes from online retailers

Target, Best Buy and others have long criticized the lack of online sales tax.
Christine Hoffman launched the Twin Cities Flower Exchange to link buyers to farmers in the region growing chemical-free flowers.

Twin Cities Flower Exchange embraces 'field-to-vase' movement

It is inspired by the "slow flower" movement, which aims to build a more robust market for U.S.-grown plants that focuses on seasonality and avoids chemical use.
Fourteen Twin Cities companies that drive growth.

Companies come, companies go. Do headquarters still matter?

The region's strength may lie in the wide variety of Twin Cities firms
In an Aug. 21, 2017 photo, workers make sure that each section of the replacement Line 3 that is joined passes muster. Enbridge already has started bu

Supporters of new Enbridge pipeline deliver petitions to Gov. Mark Dayton's office

More than 1,200 people signed postcards and petitions, emphasizing economic benefits of the project.
Christian Fritzberg and his partner, John Glover, at left, bought the house next door so Fritzberg could take care of his mother, Barbara.

Working caregivers take on a second shift in an aging America

More than two-thirds of those caring for their loved ones suffer job-related difficulties, but the U.S. is one of the few industrialized nations that doesn't guarantee workers paid leave to care for family members, and it's a rare employee perk.
Dawn Lindberg sat with her mother, Elsa, after she was admitted to Hennepin County Medical Center. Her children have sacrificed to keep her in her hom

'Invisible workforce' of caregivers wearing out with age

More Americans face the challenge of caring for an aging parent or other loved one, a burden that will skyrocket as 76 million baby boomers move into their 80s. Meanwhile, family sizes are shrinking and demand for health care workers is growing.

How this caregiving project was born: a personal and universal story

As reporter Jackie Crosby cared for her parents, her friends and colleagues were facing the same complex, taxing work — and with little support.
Land O'Lakes CEO Chris Policinski speaks to member farmers at a workshop held at Mercer-Vu Farms in Pennsylvania. He announced his retirement on Thurs

Land O'Lakes CEO Policinski to retire after nearly 13 years

Chris Policinski led the global dairy cooperative to explosive growth during his tenure.
CEO Daniel Florness says Fastenal’s space will hold 400 to 600 workers.

Fastenal plans new office park to bring 400 jobs to downtown Winona

Project on Winona waterfront expected to begin in late 2019.
Pulte Homes, a unit of Del Webb, will build a community of homes for seniors near Maple Grove.

Minnesota's first Del Webb senior community planned for Corcoran

The development is the first under the Del Webb brand in Minnesota.
MPR has settled with Garrison Keillor over access to “Prairie Home Companion” and other issues.

MPR, Garrison Keillor reach agreement

The deal allows public access to thousands of past 'Prairie Home Companion' shows. MPR will pay Keillor $275,000 for money owed through past contracts. In return, Keillor agreed not to take legal action.
Menards sues maker of moving walkways over injuries in some of its stores

Menards sues maker of moving walkways over injuries in some of its stores

The home improvement chain is accusing ThyssenKrupp Elevator of breach of contract and failing to defend pending injury cases.
Virginia Hyvarinen

Virginia Hyvarinen, social crusader and librarian, dies at 95

For more than two decades, Virginia Hyvarinen worked for the Duluth Public Library.
Lifetouch headquarters in Eden Prairie.

Suit: Lifetouch enriched execs as employee stockholders lost millions

The company's employee stock ownership plan has lost $850 million since 2015. The company, now being sold to Shutterfly, said it can't discuss the lawsuit.
Sun Country uses the Humphrey terminal at MSP.

Sun Country beefs up summertime service in U.S., Mexico

Move is one of biggest network expansions in company history.
Best Buy saw a 9 percent jump in comparable sales during the November through January quarter. In this photo, shoppers filled a Best Buy store in subu

Minnesota-based Best Buy reports best holiday sales in 14 years

The company's profits fell due to bonuses and costs associated with new U.S. tax law.
Hormel CEO Jim Snee (KRISTEN LEIGH PAINTER/Star Tribune file photo)

Hormel's tax savings will result in capital improvements, wage equalization and community investments

The food company's quarterly profits rose nearly 30 percent.
A Sun Country plane parked at a gate at Humphrey Terminal during a winter storm in late December last year.

Sun Country will cut 350 workers at MSP, taps Canadian firm to manage

Layoffs begin immediately, with workers given "preferable access" to reapply as soon as Wednesday.
300 dpi 5 col x 7.25 in / 246x184 mm / 837x626 pixels Michael Hogue color illustration of office cubicles staffed with older workers. The Dallas Morni

U survey pinpoints need to better understand older workforce

As labor market tightens, some are finding ways to keep older workers on job.
Production at the Gold'n Plump Poultry facility in Cold Spring, Minn, in 2016.

30 people losing jobs at former GNP corporate headquarters in St. Cloud

New owner Pilgrim's Pride moving duties to chicken company's other locations.
Hubert Walczak, who taught math at the University of St. Thomas, was awarded professor of the year in 1993. Walczak died Jan. 31, 2018.

Obituary: St. Thomas Prof. Hubert Walczak brought love of math to many

A mathematics professor for 33 years, Walczak used weather reports, music or everyday statistics to make numbers come alive.
General Mills is donating some proceeds from Nature Valley granola bar sales to the National Parks Foundation. (Provided photo)

Nature Valley ad campaign urges people to buy granola bars, help save the parks

General Mills division will pledge at least $2.5 million to benefit national parks.
Cargill Inc. has invested in facial recognition software developed by Dublin-based Cainthus to help farmers improve the health of their cattle.

Cargill invests in facial recognition — for cows, pigs too

Cargill is partnering with an Irish startup whose facial-recognition software and analytics can help dairy farmers lower their costs, increase production and take better care of their animals.
A massive stage was set up on Nicollet Mall at 8th Street for nightly shows at Super Bowl Live. With the Super Bowl events downtown, many businesses h

Morning commute OK, but Super Bowl activities disrupting afternoon traffic

Many workers have taken their bosses up on their offers to telecommute or have switched from their cars to public transit.
Nine members of Get Stitchy gathered at Thrivent where they knitted or crocheted hats and mittens in an effort to donate 5200 items for their Super Bo

'Volunteerism on steroids' fueling Super Bowl activities

In-kind contributions from employees across the Twin Cities provide an opportunity to meld business boosterism with civic pride.
An LII ice sculpture greets people at 6th Street and Nicollet Mall.

Delta, United, Southwest adding flights for Super Bowl LII

Service from Boston and Philadelphia and back for the weekend are boosted.
Sen. Tammy Baldwin, D-Wis., was one of the authors of the RAISE Family Caregivers Act. (AP Photo/Alex Brandon, File)

Congress puts caregiving on the national agenda

The bipartisan RAISE Family Caregivers Act calls for a strategy to support family caregivers as the population ages.
In Asia, the company will sell Haagen-Daaz ice creams that blend the rice taste of mochi cakes with traditional flavors like green tea and red bean.

New flavors, mash-ups among General Mills' ode to sweetness

Lineup of its new products includes a Lucky Charms frosted cornflakes mix.
A Cargill factory worker shown in Venezuela. An oversupply of corn and soybeans on the world market cut into the company’s second-quarter efforts.

Cargill's profits squeezed by oversupply of corn, soy

Net earnings drop 6 percent, but global demand for key crops continues to grow.
Clarence Bethea, founder and CEO of Upsie Technology, said his warranty service is simpler, more transparent and less costly than big-box versions.

Minneapolis startup Upsie wants to cover your spendy gadgets

Minneapolis startup Upsie is an independent alternative to getting warranties directly from big-box stores and online

Miracle-Ear reports privacy breach of nearly 600 patients

The incident included health data, but no personal financial info.
When the 747s needed some mechanical work in 1970, they didn’t quite fit inside the hangar.

Delta's 747s, a vestige of Northwest's heyday, will visit for final time

After 16 years as a captain on Northwest Airlines 747s, Steve Bowen retired in 2005 and has since flown to many places around the world…
Delta Air Lines will fly two 747s to Minneapolis-St. Paul International Airport on Wednesday for the last time.

On farewell tour, Delta's 747 aims for flyaround at Northwest's MSP home

Delta's 747 fleet is rooted in the Minnesota airline it bought nine years ago
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