Staff Directory 10644706

Jackie Crosby

Reporter | Newsroom
Phone: 612-673-7335
Location: Minneapolis
Other languages: None

Jackie Crosby is a general assignment business reporter who also writes about workplace issues and aging. She has also covered health care, city government and sports. 

A native of Jacksonville, Fla., she has somehow figured out how to survive the Minnesota winters.
Recent content from Jackie Crosby
At the downtown Minneapolis Target store, lines slowly inched forward Saturday after the retailer reported problems with its cash registers.

Target checkout systems back up after hourslong outage

Long lines formed as Saturday shopping outings slowed to a snail's pace. Even after the retailer said the problem was fixed, shoppers reported delays.
Customers can now order items from Target's Shipt delivery service directly through

Target ups ante in online delivery wars, integrates Shipt shopping

Shoppers can now use the website to place orders.
Coborn's was fined after a pharmacist stole opioids.

Coborn's fined $225,000 after pharmacist caught stealing opioids

St. Cloud grocery chain admits no wrongdoing in settling with the U.S. Attorney's Office.
Hubert Joly's last task as Best Buy CEO was to speak at the company's webcast annual meeting. Corie Barry then takes the company's helm.

Corie Barry succeeds Hubert Joly as CEO at Best Buy

She becomes the fifth CEO in Best Buy history, and one of three women to lead a Minnesota Fortune 500 company.
Target is adding more benefits for workers in both its stores and corporate offices. File photo of a Target employee at the company's store in Dinkyto

Target boosts worker benefits, including paid family leave

The move comes as U.S. retailers seek to attract employees in a difficult market for hiring.
Joe Gaugler, professor and Robert L. Kane Endowed Chair in Long-Term Care and Aging, University of Minnesota’s School of Public Health.
“My strate

Effort reignited to launch Center on Aging at University of Minnesota

When the University of Minnesota’s world-renowned aging expert Robert Kane died unexpectedly in March 2017, he was heavily involved in state and federal projects to…
Ballard Spahr managing partner Karla Vehrs with Naphtalie Librun-Ukiri, a first-year law student and recipient of a joint fellowship between the Minne

When it comes to diversity, planting a seed can make a difference

A fellowship by the Ballard Spahr law firm and Piper Jaffray aims to attract more women and minorities to the legal ranks
Minnesota-based retailers who have focused on experience, loyalty and seamless online shopping have seen boosts in sales and profits.

Figuring out the game is the main battle for Minnesota's top retailers

Convenience may be winning out over price in the retail world. Consumers want to walk the aisles and fill their own carts. But they also…
Evine Live named Tim Peterman as its new chief executive in May 2019. He previously worked as the cable shopping network's chief operating officer and

Eden Prairie-based Evine Live returns to ShopHQ name, slashes exec jobs

A $21M loss in the first quarter has the company changing its name and cutting positions.
Larsmont Cottages on Lake Superior off Scenic Hwy. 61 south of Two Harbors, above, is one of the properties changing hands. Other properties include E

Six North Shore resorts change hands in deal worth millions

Six resorts are changing hands in a megadeal that includes some of Minnesota's most popular vacation spots.
Robots at the Best Buy e-commerce facility in Compton, Calif., increase the speed and efficiency of getting Best Buy products out to customers by the

How Best Buy is meeting the need for speed

With a new e-commerce center, along with its stores and traditional distribution centers, Best Buy says it can now provide next-day delivery to most of its customers.
Best Buy CEO Hubert Joly. The company beat investors' expectations with gains in sales and profits this spring.

Tariffs loom over Best Buy, but have yet to take much of a bite

Sales of high-margin appliances along with wearables and tablets helped buoy sales during the first quarter.

Key takeaways from Best Buy's we-can-handle-tariffs results

The company and consumers handled tariffs so far, but another test lies ahead.
Target moved ahead of other retailers with its speedy pickup and delivery operations.

Key takeaways from Target's surprisingly strong spring

Digital growth skyrockets: Sales from and mobile apps grew 42% during the first quarter compared to last year. Shoppers say “I want…
Tara Corrigan brought an order from the Apple Valley Target store to the drive-up outside the store in March.

Target's digital growth soars, smashes profit expectations

Gains in online, mobile came from shoppers using pickup or delivery services.
Despite stocking up, Target sold out of its collection of items from preppy fashion brand Vineyard Vines this past weekend.

Target's summer kickoff with Vineyard Vines was also a hit

Target exec calls its latest fashion partnership 'one of the most successful in history.'
Toni Watson took calls at the Carlsbad, Calif., service center. GreatCall also has a center in Reno, Nev.

Best Buy extends reach into booming health care market with GreatCall

Purchase of GreatCall expands retailer's connection to seniors
Kevin Krier

Fashion-show producer Kevin Krier dies at 64

Kevin Krier's first love was stage acting, which became the perfect bedrock for a career producing fashion shows and galas for some of the world's…
Target rebrands digital-advertising business as Roundel

Target rebrands digital-advertising business as Roundel

Now called Roundel, the goal is to become a more-aggressive player.
Evine Live received a $6 million investment from one of its major advertisers.

Evine Live gets $6M investment from Invicta watches, names new CEO

The stock deal grants vendor two new seats on the board, with new CEO Tim Peterman.
Target Corp. launched a line of earth-friendly products on April 22, 2019 called Everspring. It is one of the Minneapolis-based retailer’s first maj

Target launches its own line of earth-friendly products

Everspring cleaning supplies and paper products hit shelves on Monday.
A display window at Christopher & Banks at Mall of America from 2015.

Christopher & Banks delisted from New York Stock Exchange

The specialty women's retail chain failed to meet minimum market cap of $15 million.
Maren Levad led a memory walk at the Minnesota History Center in St. Paul to help those with dementia recall the past.

Minnesota Historical Society helps those with memory loss make meaningful connections

Everyday objects used to build connection for dementia patients.
CVS Health is expanding same-day prescription deliveries nationwide.

CVS to offer same-day prescription delivery via Target-owned Shipt

The service will be available at 6,000 stores.
FILE - In this July 27, 2018 file photo, the logo for Amazon is displayed on a screen at the Nasdaq MarketSite in New York.

Piper Jaffray survey of teen shopping choices finds Amazon rules

Survey about shopping preferences for first time asks Gen Z about gender identification, interest in social issues.
Capacity at RPM’s distribution center in Savage has maxed out since it started supplying Drymate Mats to Walmart.

Savage, Minn., business knows value of Walmart's Open Call event

Local makers of Drymate Mats now sell seven products to Walmart.
Alissa Jones brought out an order for a customer at the order pickup desk at the downtown Minneapolis Target store in February.

Target bumps minimum hourly wage to $13

The Minneapolis retailer has pledged to pay all workers at least $15 an hour by the end of 2020.
Best Buy headquarters in Richfield

Best Buy suspends ties to, halting a new emergency child care benefit for employees

Retailer took steps after a newspaper report faulted the online platform for failing to fully vet day care providers.
Evine Live, the Eden Prairie-based cable TV and online retailer, said Wednesday it has a new product up for sale -- itself.

Eden Prairie-based shopping network Evine Live has something new for sale: Itself

Home shopping network tumbled deep into the red during the holiday period.
Maurices has been sold to private equity firm OpCapita.

Duluth-based retailer Maurices sold to private-equity firm in $300M deal

Equity firm will pay $300M for majority stake in Duluth-based retailer.
Out of about 300 Target stores around the country slated for an end-to-end makeover in the year ahead, 14 of them are in Minnesota.

Target will do end-to-end makeovers of 14 Minnesota stores in 2019

Remodels spiff up aisles and backroom operations to meet modern shopping trends.
Anne Berg gave Penn Cycle owner Pat Sorensen a hug on Monday. Berg's dad bought her first bicycle, a green Schwinn English racer, at the shop and the

Penn Cycle sells to Freewheel Bike after 61 years in business

Family-owned operation launched in 1957, had recently been under financial strain.
The Red Wing Shoe Company opened its first store in New York City in late February 2019. Located at 11 Penn Plaza in Midtown Manhattan, the new, urban

Red Wing boots march into midtown Manhattan with new store

As interest in heritage brands grows among urban fashionistas, the 110-year-old Minnesota brand makes its first inroads into the big city.
The expansive gardens created by Diane and John Harvey include a 3,000-gallon koi pond.

East Bethel couple created a luscious landscape where they 'vacation' at home

Over the years, the ambitious couple turned their property on Coon Lake into a verdant playground.
Jackie Hunt, on the board of managers for Allianz SE, is based in the company’s Munich headquarters and is responsible for operations at Minneapolis

Allianz executive Jackie Hunt says diversity is key to smart organization

As one of two women on the board of management of Germany-based Allianz SE, she calls increasing diversity her "personal crusade."
Shannon Visser of north Minneapolis and Lori Holland of Eagan shopped Monday, March 11 at the Mall of America in Bloomington.

Recession mindset remains despite high consumer confidence

Wages are ticking up. The labor market is robust. But consumers are giving the kind of mixed messages that drive economists and retail executives batty. Will they or won't they spend in 2019?
Sears thought about buying Best Buy in the late 1990s, according to its former CEO.

Former Sears CEO says he tried to forge a deal with Best Buy in 1998

In an interview, ex-CEO of the embattled chain reveals strategy to confront the competition.
Christopher & Banks said same store sales were flat during the fourth quarter, which is an improvement. Pictured is the store at Mall of America.

Shoppers respond to updated offerings at Plymouth-based Christopher & Banks

Store traffic hurt by bad weather, but investments in e-commerce will pay off in year ahead, execs say.
Eric Dayton of Askov Finlayson.

Minneapolis entrepreneur Eric Dayton shares World Economic Forum honor

He's among 126 people from across the globe selected for a five-year program aimed at helping recipients gain knowledge and contacts to expand their ideas and make a difference in their communities.
Alissa Jones Brough out an order for a customer at the order pickup desk at the downtown Minneapolis Target store in February.

Costco joins Amazon with $15 minimum wage, putting pressure on Target, Best Buy

Target Corp. has promised to hit that level for all workers by the end of 2020.
Tristan Conway brought an order from the Apple Valley Target store to the new drive up outside the store.

Target's new strategy pays off in largest sales bump since 2005

The Minneapolis-based retailer gains market share in every major category and now offers at least seven ways to shop.
Target CEO Brian Cornell at the Hearth & Hand section of the downtown Minneapolis store.

Target CEO: $7 billion investment in stores and technology is paying off

Two years in, Target's huge gamble to invest $7B in stores and technology is paying off. The question now is, can the momentum continue?
Best Buy CEO Hubert Joly

Best Buy rings in a strong holiday, shares soar

The nation's largest consumer electronics saw sales rise 3 percent, beating Wall Street estimates.
Bruce Sorrells worked with troubled youth. He died Jan 11, 2019.

Bruce Sorrells, a friend to children who needed one, died of cancer at age 60

Bruce Sorrells seemed to know just the right approach to helping a kid get through a rough patch.He grew up fatherless, which explained part of…
Target is launching three lingerie brands.

Target takes aim at Victoria's Secret with 'body positive' new lingerie brands

The new brands' marketing strategy focuses on diversity across size, race and culture.
Dunn Bros. customers have been exposed to a data breach. (Star Tribune file photo)

Dunn Bros. in eight states, several Twin Cities restaurants hit by data breach

Breach tied to point-of-sale system from Bemidji-based North Country.
Karlie Nelson, one of six lab techs at Mix Pharmacy, made diazepam suppositories at the Oakdale compounding pharmacy.

'I didn't know it was an option': Minn. pharmacy offers atypical drug service

New owners of local pharmacy hope to fill a niche in health care landscape.
Gray Plant Mooty's managing director Michael Sullivan, Jr. (Provided by Gray Plant Mooty)

Minneapolis law giant Gray Plant Mooty names new managing officer

Michael Sullivan Jr. will oversee 175 lawyers across offices in the Twin Cities, Washington, D.C., St. Cloud and Fargo.
Best Buy Retail Store front

Best Buy gets top ranking on list of companies with best sustainability practices

Best Buy's sustainability efforts earned it a top spot on Barron's ranking.
This candle is part of the Black History Month collection at Target.

Employees take lead on Target's expanded Black History Month collection

Four years ago, a group of Target employees persuaded the retailer to try a test during Black History Month that would gauge customers’ interest in…
Ecumen’s incoming CEO Shelley Kendrick said her goal “now and into the future is to empower people to live in ways that matter most to them.”

To help aging America, it's time to think beyond nursing homes, says Ecumen chief

Shelley Kendrick, who will take over as chief executive of Ecumen, has spent nearly three decades working in health care and senior services.
The American Girl store at Mall of America is closing.

American Girl store at Mall of America closing on March 20

Shuttering is cost-cutting move for retailer facing double-digit sales declines.
Graco employees make paint sprayers, industrial pumping systems and foam sprayers used to insulate homes and offices.

Minneapolis industrial sprayer Graco ends year by doubling quarterly earnings

Fourth-quarter sales increased in all segments and all global regions.
Jerry and Karen Parks. After Jerry was diagnosed with Alzheimer’s, the family couldn’t find nursing-home care that fit someone so young. So they b

Frustrated by lack of dementia care options, Twin Cities family decides to build their own

After an early-onset Alzheimer's diagnosis, Jerry Parks' family bought land in Plymouth and found a partner to run a 36-resident home.
Evine Live, the Eden Prairie-based home shopping network, did a segment on Swagway, or self-balancing scooters, in 2015.

Eden Prairie-based Evine Live warns it could be dropped from Nasdaq

Evine Live has until July 15 to get its stock price up.
“We’re not in the business of selling TVs and computers. We’re a company that’s in the happiness business,” Best Buy CEO Hubert Joly says.

How Hubert Joly aims to turn Best Buy into a 'happiness' company

CEO Hubert Joly is intensifying the company's focus on helping customers make the most of complicated technology.
Kathryn Lindahl walked through the Ridgedale Target's "Wondershop" holiday display in November in Minnetonka. In a holiday season filled with high exp

Target rings up strong holiday sales growth of 5.7 percent

Target's performance stood out from sales weakness at other big retailers as investors hammered retail stocks today. Target also announced job changes involving senior executives.
Shelley Kendrick was named the new president and chief executive of Ecumen, a Shoreview-based senior housing provider.

Shoreview-based Ecumen, a national provider of senior services, names new CEO

Current second-in-command Shelly Kendrick will replace Kathryn Roberts, who will stay on in a part-time role.
Snap Fitness founder Peter Taunton steps aside as CEO and chair of the board of Lift Brands. (Provided photo)

Chanhassen-based Snap Fitness founder resigns as CEO, takes advisory role

Peter Taunton will be strategic adviser as he shifts more time to a scholarship charity.
For a $50 monthly fee, Caregiver Assurance social workers connect families with such basic services as meal delivery, transportation, chores and house

Fairview's new caregiver program closes gap between insurer, families

Fairview Health will roll out new service to businesses after testing it on its own employees
A CNBC report says Sears will close Mall of America store. (AP Photo/Seth Wenig)

Sears to close MOA anchor store in March

Sears announced today it plans to close the store at the Mall of America in late March as part of an 80-store bankruptcy liquidation, signaling the end of an era for a store that once dominated the nation's retail landscape. The company also said it will shutter the Kmart in Rochester, Minn.
They’re back: Some people shopped for sales, others returned recently opened gifts, but the walkways, escalators and stores inside the Mall of Ameri

Retailers ring up highest holiday sales in six years

Mastercard analysis shows that this year shoppers spent 5.1 percent more between Nov. 1 and Christmas than they did in 2017.
A St. Paul Public Works truck sprays de-icer on a road in anticipation of slick conditions.

Holiday travelers may soon see a messy mix of ice, rain and snow

Snow, rain, ice headed to metro before temps plummet Friday; heaviest snow will hit north, west and central.
The Christopher & Banks store at the Mall of America in 2014.

Christopher & Banks rejects unsolicited purchase offer

Retailer turns down offer from firm that is reviving Herberger's as "not in best interest of stockholders."
Caribou Coffee had a data breach at its company-owned stores.

Caribou Coffee notifies customers of data breach

The retailer said 265 company-owned stores were tied to the breach.
Tile Holdings Inc. named Cabell (Cabby) Lolmaugh as president and chief executive officer, effective Jan. 1, 2019.

New Tile Shop CEO began in the company's warehouse

Cabby Lolmaugh, the current COO, has been with the retailer 17 years.
Karen Martin held a work conference call and responded to her dad, Chris, who lives in his own home in south Minneapolis and has dementia.

For many Minnesota seniors, there's no place like home

Finding better ways to support older adults in their homes will become a critical challenge for Minnesota and the nation in coming years, as society copes with the aging of the baby boom generation.
Mall of America shoppers can ask Ellie the "shopping hologram concierge" questions about where to find items they want to buy. (Photo provided by Vnta

At MOA, Ellie the hologram elf can help you find gifts

The Bloomington mall is the first to use L.A. company Vntana's "mixed reality" technology in a retail setting. Powered by a 3-D gaming engine, it gives people the sense that they're talking to the character in real time.
Best Buy has switched from plastic gift cards to recyclable paper, which has been certified by the Forest Stewardship Council. The move took six years

Gift card glam: Retailers put on the glitz to make gift cards stand out from the crowd

Shoppers are expected to pony up $30 billion this year on gift cards, which remain No. 1 on people's wish lists.

Flo Carroll, irrepressible City of Lakes chorus member, dies at 90

Carroll, who belted out formidable bass lines with the competitive a cappella women's barbershop group, lived in Crystal.
At 3 p.m. on Thanksgiving Day, Nov. 22, 2018, about 20 people waited in line for the 5 p.m. opening of Best Buy on Upper Peach Street in Summit Townsh

Shoppers may be hanging back for later holiday sales, survey finds

Sales and traffic were down from last year over five-day weekend, according to the NRF, but retailers still on record-setting pace.
Jane Fonda has signed a deal with Evine Live to develop a new line of health and fitness products. (AP Photo/Thibault Camus)

Jane Fonda back in fitness business with Evine Live partnership

Some items in a line of clothing, health and nutrition products and workout equipment for women over 50 will be available starting this spring.
Eight-year-old twins Shalom Justin Kotha, left and Sammy Jayson Kotha, shop Black Friday with their parents at a Kansas City Best Buy store. Consumer

Retailers recorded record Cyber Monday sales

E-commerce sales reached $7.9 billion, an increase of 19 percent.
Shoppers take a break while shopping at the Mall of America on Black Friday.

Throngs at Mall of America relish early-bird Black Friday traditions

The thrill of the pre-dawn Black Friday shopping tradition shows no sign of fading among the faithful.
Best Buy employees joined in a cheer led by Eden Prairie Assistant Store Manager Clinton Narveson moments before the store opened to shoppers Thursday

Upbeat retailers kick off holiday season with Black Friday sales

An estimated 164 million consumers are expected to do some shopping through Monday.
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