Staff Directory 10644706

Jackie Crosby

Reporter | Newsroom
Phone: 612-673-7335
Location: Minneapolis
Other languages: None

Jackie Crosby is a general assignment business reporter who also writes about workplace issues and aging. She has also covered health care, city government and sports. 

A native of Jacksonville, Fla., she has somehow figured out how to survive the Minnesota winters.
Recent content from Jackie Crosby
The expansive gardens created by Diane and John Harvey include a 3,000-gallon koi pond.

East Bethel couple created a luscious landscape where they 'vacation' at home

Over the years, the ambitious couple turned their property on Coon Lake into a verdant playground.
Gray Plant Mooty's managing director Michael Sullivan, Jr. (Provided by Gray Plant Mooty)

Minneapolis law giant Gray Plant Mooty names new managing officer

Michael Sullivan Jr. will oversee 175 lawyers across offices in the Twin Cities, Washington, D.C., St. Cloud and Fargo.
Best Buy Retail Store front

Best Buy gets top ranking on list of companies with best sustainability practices

Best Buy's sustainability efforts earned it a top spot on Barron's ranking.
This candle is part of the Black History Month collection at Target.

Employees take lead on Target's expanded Black History Month collection

Four years ago, a group of Target employees persuaded the retailer to try a test during Black History Month that would gauge customers’ interest in…
Ecumen’s incoming CEO Shelley Kendrick said her goal “now and into the future is to empower people to live in ways that matter most to them.”

To help aging America, it's time to think beyond nursing homes, says Ecumen chief

Shelley Kendrick, who will take over as chief executive of Ecumen, has spent nearly three decades working in health care and senior services.
The American Girl store at Mall of America is closing.

American Girl store at Mall of America closing on March 20

Shuttering is cost-cutting move for retailer facing double-digit sales declines.
Graco employees make paint sprayers, industrial pumping systems and foam sprayers used to insulate homes and offices.

Minneapolis industrial sprayer Graco ends year by doubling quarterly earnings

Fourth-quarter sales increased in all segments and all global regions.
Jerry and Karen Parks. After Jerry was diagnosed with Alzheimer’s, the family couldn’t find nursing-home care that fit someone so young. So they b

Frustrated by lack of dementia care options, Twin Cities family decides to build their own

After an early-onset Alzheimer's diagnosis, Jerry Parks' family bought land in Plymouth and found a partner to run a 36-resident home.
Evine Live, the Eden Prairie-based home shopping network, did a segment on Swagway, or self-balancing scooters, in 2015.

Eden Prairie-based Evine Live warns it could be dropped from Nasdaq

Evine Live has until July 15 to get its stock price up.
“We’re not in the business of selling TVs and computers. We’re a company that’s in the happiness business,” Best Buy CEO Hubert Joly says.

How Hubert Joly aims to turn Best Buy into a 'happiness' company

CEO Hubert Joly is intensifying the company's focus on helping customers make the most of complicated technology.
Kathryn Lindahl walked through the Ridgedale Target's "Wondershop" holiday display in November in Minnetonka. In a holiday season filled with high exp

Target rings up strong holiday sales growth of 5.7 percent

Target's performance stood out from sales weakness at other big retailers as investors hammered retail stocks today. Target also announced job changes involving senior executives.
Shelley Kendrick was named the new president and chief executive of Ecumen, a Shoreview-based senior housing provider.

Shoreview-based Ecumen, a national provider of senior services, names new CEO

Current second-in-command Shelly Kendrick will replace Kathryn Roberts, who will stay on in a part-time role.
Snap Fitness founder Peter Taunton steps aside as CEO and chair of the board of Lift Brands. (Provided photo)

Chanhassen-based Snap Fitness founder resigns as CEO, takes advisory role

Peter Taunton will be strategic adviser as he shifts more time to a scholarship charity.
For a $50 monthly fee, Caregiver Assurance social workers connect families with such basic services as meal delivery, transportation, chores and house

Fairview's new caregiver program closes gap between insurer, families

Fairview Health will roll out new service to businesses after testing it on its own employees
A CNBC report says Sears will close Mall of America store. (AP Photo/Seth Wenig)

Sears to close MOA anchor store in March

Sears announced today it plans to close the store at the Mall of America in late March as part of an 80-store bankruptcy liquidation, signaling the end of an era for a store that once dominated the nation's retail landscape. The company also said it will shutter the Kmart in Rochester, Minn.
They’re back: Some people shopped for sales, others returned recently opened gifts, but the walkways, escalators and stores inside the Mall of Ameri

Retailers ring up highest holiday sales in six years

Mastercard analysis shows that this year shoppers spent 5.1 percent more between Nov. 1 and Christmas than they did in 2017.
A St. Paul Public Works truck sprays de-icer on a road in anticipation of slick conditions.

Holiday travelers may soon see a messy mix of ice, rain and snow

Snow, rain, ice headed to metro before temps plummet Friday; heaviest snow will hit north, west and central.
The Christopher & Banks store at the Mall of America in 2014.

Christopher & Banks rejects unsolicited purchase offer

Retailer turns down offer from firm that is reviving Herberger's as "not in best interest of stockholders."
Caribou Coffee had a data breach at its company-owned stores.

Caribou Coffee notifies customers of data breach

The retailer said 265 company-owned stores were tied to the breach.
Tile Holdings Inc. named Cabell (Cabby) Lolmaugh as president and chief executive officer, effective Jan. 1, 2019.

New Tile Shop CEO began in the company's warehouse

Cabby Lolmaugh, the current COO, has been with the retailer 17 years.
Karen Martin held a work conference call and responded to her dad, Chris, who lives in his own home in south Minneapolis and has dementia.

For many Minnesota seniors, there's no place like home

Finding better ways to support older adults in their homes will become a critical challenge for Minnesota and the nation in coming years, as society copes with the aging of the baby boom generation.
Mall of America shoppers can ask Ellie the "shopping hologram concierge" questions about where to find items they want to buy. (Photo provided by Vnta

At MOA, Ellie the hologram elf can help you find gifts

The Bloomington mall is the first to use L.A. company Vntana's "mixed reality" technology in a retail setting. Powered by a 3-D gaming engine, it gives people the sense that they're talking to the character in real time.
Best Buy has switched from plastic gift cards to recyclable paper, which has been certified by the Forest Stewardship Council. The move took six years

Gift card glam: Retailers put on the glitz to make gift cards stand out from the crowd

Shoppers are expected to pony up $30 billion this year on gift cards, which remain No. 1 on people's wish lists.

Flo Carroll, irrepressible City of Lakes chorus member, dies at 90

Carroll, who belted out formidable bass lines with the competitive a cappella women's barbershop group, lived in Crystal.
At 3 p.m. on Thanksgiving Day, Nov. 22, 2018, about 20 people waited in line for the 5 p.m. opening of Best Buy on Upper Peach Street in Summit Townsh

Shoppers may be hanging back for later holiday sales, survey finds

Sales and traffic were down from last year over five-day weekend, according to the NRF, but retailers still on record-setting pace.
Jane Fonda has signed a deal with Evine Live to develop a new line of health and fitness products. (AP Photo/Thibault Camus)

Jane Fonda back in fitness business with Evine Live partnership

Some items in a line of clothing, health and nutrition products and workout equipment for women over 50 will be available starting this spring.
Eight-year-old twins Shalom Justin Kotha, left and Sammy Jayson Kotha, shop Black Friday with their parents at a Kansas City Best Buy store. Consumer

Retailers recorded record Cyber Monday sales

E-commerce sales reached $7.9 billion, an increase of 19 percent.
Shoppers take a break while shopping at the Mall of America on Black Friday.

Throngs at Mall of America relish early-bird Black Friday traditions

The thrill of the pre-dawn Black Friday shopping tradition shows no sign of fading among the faithful.
Best Buy employees joined in a cheer led by Eden Prairie Assistant Store Manager Clinton Narveson moments before the store opened to shoppers Thursday

Upbeat retailers kick off holiday season with Black Friday sales

An estimated 164 million consumers are expected to do some shopping through Monday.
Molly Haakonson, of Minnetonka, did some Christmas shopping with her daughters Suzy, 15, and Ann, 20, not pictured, Wednesday afternoon at the Ridgeda

Survey: Local shoppers will spend 20 percent more this holiday season

Survey finds Twin Cities shoppers expect to spend about 20 percent more this holiday season.
In this Friday, Nov. 16, 2018, photo, shoppers push carts while browsing isles at a Target store in Edison, N.J. Shoppers are spending freely heading

Target and other retailers take beating on Wall Street, despite rosy holiday forecasts

Target and Best Buy post strong Q3 sales while market is topsy-turvy
FILE- In this Nov. 23, 2017, file photo people enter a Best Buy store as it opened for a Black Friday sale.

Best Buy beats expectations for 3Q, raises guidance for year

CEO Hubert Joly says company is energized going into holiday season.
Target has remodeled toy sections in more than 100 stores, including 22 in Minnesota, to capture toy sales following the closure of Toys ‘R’ Us.

Target shares dip after it misses profit expectations

Investments in operations to improve shipping and digital sales pressured profits.
Target on Nicollet Mall. (GLEN STUBBE/Star Tribune file photo)

Target stretching Cyber Monday into a week of deals

As holiday shopping shifts online, Target, others look for way to capture traffic.
Target has remodeled toy sections in more than 100 stores, including 22 in Minnesota, to capture toy sales following the closure of Toys ‘R’ Us.

Retailers scramble for toy sales without Toys 'R' Us

Discount chains, department stores and independent mom-and-pop shops vie for $3 billion in toy sales now up for grabs.
Target rolled out its Black Friday deals and plans on Thursday. File photo of employees at the Target in Minnetonka getting ready to open the store on

With Halloween over, Target and others roll out Black Friday deals

Target, Kohl's to open at 5 p.m. on Thanksgiving, but Mall of America will again close for the holiday.
This Wednesday, May 3, 2017, file photo shows a Target store in Omaha, Neb. Target plans to boost its same-day delivery capability by paying $550 mill

Target to close store in Brooklyn Center

After "years of decreasing profitability," final day of business will be Feb. 2.
Target CEO Brian Cornell kicks off Thanksgiving shopping at Target in 2016.

Ahead of holiday shopping, Target expands free two-day shipping

The company has made a big competitive move on the holiday front, removing restrictions on the shipping offer.
These days, there is a lot more to getting a store ready for the holiday shopping season than hanging up Christmas decorations.

Best Buy, Target in good position headed into holidays

Retailers are entering the all-important holiday season with strong momentum and customers wanting to spend.
Signs beckoning would-be job hunters are all over, including this Baggallini store at MOA.

The war is on as Target, other retailers fight for seasonal laborers

Retailers offer perks, better pay to entice seasonal workers.
Known for sales of electronics like TVs, Best Buy’s appliance division accounted for 10 percent of sales and $3.5 billion in revenue last year — t

Best Buy could gain in appliance sales with Sears' bankruptcy

Bankruptcy filing expected to especially help Best Buy's growing push into appliances.

Congress funds first step for national caregiving strategy

Lawmakers direct $300,000 to establish advisory council in bipartisan effort to support family caregivers.
Herb Sam

Herb Sam, Ojibwe leader and healer with broad influence in Minnesota, dies at 76

Sam centered his life around guiding everyday people through tough times.
Former Allen Edmunds CEO Paul Grangaard, at 60, decided to launch a new online-only “aspirational” men’s clothing line, Circle Rock, to support

Former Allen Edmonds CEO launches online upscale clothier CircleRock

Paul Grangaard's online custom clothier will help Minnesota United look natty.
Some of the book titles affected by the word changes on the Target website are pictured.

Publishers call out Target for replacing 'queer' and 'transgender' in online book descriptions

"Oversight" replaced some words in book details.
Target plans to increase its 2018 holiday seasonal hiring by 20 percent over last year.

Target adds supermodel Chrissy Teigen's cookware line

Target lands Teigen kitchen line, boosts holiday hiring.
Serena Williams celebrates after defeating Anastasija Sevastova, of Latvia, during the semifinals of the U.S. Open tennis tournament, Thursday, Sept.

Serena Williams speaks at Target's annual employee meeting in Minneapolis

Serena Williams spoke to 3,000 employees at annual meeting in Minneapolis.
Target workers in Long Island vote against forming union

Target workers in Long Island vote against forming union

Lopsided vote came from second Long Island store to reject representation.

Merger creates largest UFCW local in five-state area

A recent merger between the United Food and Commercial Workers (UFCW) locals in Brooklyn Center and Worthington, Minn., has created one of the state’s largest…
FILE - This Wednesday, May 3, 2017, file photo shows a Target store in Omaha, Neb. Target has long argued against the necessity of unions, saying its

Target employees at store in New York to vote on union

The action is rare among front-line workers at Target Corp., where none of the retailer's more than 1,800 stores are unionized.
Best Buy reported upbeat sales and earnings numbers for the second quarter of 2018.

Best Buy sales in second quarter best in 15 years; company raises forecast

The company now expects same-store sales to rise 3.5 to 4.5 percent.
The home-decor department of Target played a big role in its strong second quarter: Sales in that sector were up 10 percent.

Target sales up 6.5 percent, highest in more than a decade

Company raises profit outlook for the year, predicting a strong holiday season.
HOM Furniture works to make their warehouse operations extremely efficent. Lights in a warehouse aisle turn on only when an operator is working there.

Hom Furniture seeks to double flagship store, which could trigger Gabberts move

Hom Furniture is seeking approval to double the retail floor space surrounding its flagship Hom store on Interstate 494 in Bloomington, a project that potentially…

Caring for children, elders in rural areas hits working caregivers harder

Stress-relieving assistance systems unequal, study finds.
The first acquisition for Best Buy since Hubert Joly became CEO in 2012 moves the company squarely into the aging and health services space.

Best Buy makes $800 million investment in aging America

Retailer buys GreatCall, one of the nation's largest providers of health and personal emergency response calls.
The model is wearing a $55 pair of Kendra Scott earrings from

Kendra Scott jewelry designs coming to MOA by year's end

Separately, mall launches service so Chinese tourists can use mobile payments.
Minneapolis-based Bite Squad said Wednesday it has added 100 new U.S. cities to its service area so far this year, with 100 more to come.

Bite Squad on pace to serve 400 cities by end of year

Minneapolis-based restaurant meals delivery company continues rapid growth through acquisition and organic growth.
Inge Thulin, 3M executive chairman, will soon leave 3M Global Headquarters in Maplewood and relocate to the company’s operations in Austin, Texas.

Chairman Inge Thulin talks about turning over the reins of 3M

He now moves into a new post as executive chairman of the board, where he hopes to serve as an adviser and sounding board for the new CEO.
Star Tribune social media producer Rachel Chazin, shown in 2016.

Rachel Chazin, Star Tribune social media producer, dies at 27

Proud to be a journalist, she also found humor in everyday moments that helped feed her online posts.
As part of the Juniper program, Gail Johnson, center, led a tai ji quan class adapted for seniors at the Kingsley Commons building in Minneapolis.

New Minnesota program boosts participation in senior fitness classes

Getting doctors and insurance companies involved turns out to be "the secret sauce."
Mike Roman will become chief executive officer of Maplewood-based 3M on Sunday.

Mike Roman ready to continue momentum at 3M as he takes over as CEO

He takes the helm from Inge Thulin at a time of expected growth.
Dr. Dan Trajano, Blue Cross and Blue Shield of Minnesota Caregivers can play a big role in holding down medical costs and spotting issues Trajano said

Blue Cross' Dr. Dan Trajano talks about the business case to support caregivers

At least 600,000 Minnesotans care for an older parent, spouse, neighbor or friend. Research by AARP shows that almost half do medical tasks —…
Brick-and-mortar businesses, including Target Corp. and Best Buy Co. Inc., have long complained that they are disadvantaged by having to charge sales

Target, Best Buy laud decision allowing states to collect taxes from online retailers

Target, Best Buy and others have long criticized the lack of online sales tax.
Christine Hoffman launched the Twin Cities Flower Exchange to link buyers to farmers in the region growing chemical-free flowers.

Twin Cities Flower Exchange embraces 'field-to-vase' movement

It is inspired by the "slow flower" movement, which aims to build a more robust market for U.S.-grown plants that focuses on seasonality and avoids chemical use.
Fourteen Twin Cities companies that drive growth.

Companies come, companies go. Do headquarters still matter?

The region's strength may lie in the wide variety of Twin Cities firms
In an Aug. 21, 2017 photo, workers make sure that each section of the replacement Line 3 that is joined passes muster. Enbridge already has started bu

Supporters of new Enbridge pipeline deliver petitions to Gov. Mark Dayton's office

More than 1,200 people signed postcards and petitions, emphasizing economic benefits of the project.
Christian Fritzberg and his partner, John Glover, at left, bought the house next door so Fritzberg could take care of his mother, Barbara.

Working caregivers take on a second shift in an aging America

More than two-thirds of those caring for their loved ones suffer job-related difficulties, but the U.S. is one of the few industrialized nations that doesn't guarantee workers paid leave to care for family members, and it's a rare employee perk.
Dawn Lindberg sat with her mother, Elsa, after she was admitted to Hennepin County Medical Center. Her children have sacrificed to keep her in her hom

'Invisible workforce' of caregivers wearing out with age

More Americans face the challenge of caring for an aging parent or other loved one, a burden that will skyrocket as 76 million baby boomers move into their 80s. Meanwhile, family sizes are shrinking and demand for health care workers is growing.

How this caregiving project was born: a personal and universal story

As reporter Jackie Crosby cared for her parents, her friends and colleagues were facing the same complex, taxing work — and with little support.
Land O'Lakes CEO Chris Policinski speaks to member farmers at a workshop held at Mercer-Vu Farms in Pennsylvania. He announced his retirement on Thurs

Land O'Lakes CEO Policinski to retire after nearly 13 years

Chris Policinski led the global dairy cooperative to explosive growth during his tenure.
CEO Daniel Florness says Fastenal’s space will hold 400 to 600 workers.

Fastenal plans new office park to bring 400 jobs to downtown Winona

Project on Winona waterfront expected to begin in late 2019.
Pulte Homes, a unit of Del Webb, will build a community of homes for seniors near Maple Grove.

Minnesota's first Del Webb senior community planned for Corcoran

The development is the first under the Del Webb brand in Minnesota.
MPR has settled with Garrison Keillor over access to “Prairie Home Companion” and other issues.

MPR, Garrison Keillor reach agreement

The deal allows public access to thousands of past 'Prairie Home Companion' shows. MPR will pay Keillor $275,000 for money owed through past contracts. In return, Keillor agreed not to take legal action.
Menards sues maker of moving walkways over injuries in some of its stores

Menards sues maker of moving walkways over injuries in some of its stores

The home improvement chain is accusing ThyssenKrupp Elevator of breach of contract and failing to defend pending injury cases.
Virginia Hyvarinen

Virginia Hyvarinen, social crusader and librarian, dies at 95

For more than two decades, Virginia Hyvarinen worked for the Duluth Public Library.
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