Business owners gathered in a classroom on St. Paul's East Side this summer and came up with a list of ways the city makes their lives difficult.
They said departments do not communicate, staff members give differing answers, city processes move too slowly and St. Paul's website is difficult to navigate. As the meeting came to an end, City Council Member Jane Prince stepped before the group.
"We're not making it easy and user-friendly for our businesses," she said. "We hear you."
Attracting and keeping businesses has taken over as a top priority for city officials as they develop the 2017 budget. Mayor Chris Coleman announced a $2 million grant and loan program for businesses during his budget address and said the city needs to redevelop old spaces that could house new companies. City Council members, meanwhile, are sifting through business owners' concerns in hopes of addressing some of them next year.
The emphasis on jobs comes as two technology companies, supercomputer manufacturer Cray and software developer When I Work, opted to move from St. Paul to nearby cities.
Businesses are an essential part of the city's tax base, and property taxes are increasingly important as the city receives less state and federal aid, Council Member Rebecca Noecker said.
"It's great to see so much residential construction happening." she said. "But we've also seen the loss of a number of major employers."
Open for business
Business owners are quick with stories of the city not understanding their needs or adding regulations they said didn't make sense.