As a recently retired physician, I found the Aug. 7 article "Doctors battling crisis of burnout" provocative. Kudos to the institutions and physicians who are struggling with this problem (especially Dr. Mark Linzer, who has been at the forefront of this issue for some time). However, as I read about efforts to "help doctors cope" with this problem, I was reminded of the well-worn but valuable public health analogy: Better to climb to the top of the cliff to prevent people from falling off than to hurry more ambulances to the foot of it to treat the injured.
One interpretation of this experience is that our health care "system" is fundamentally flawed by conflicts between expectations and resources. For example, in clinics, providers are being "measured" for their patients' satisfaction, including timeliness; nevertheless, they are also expected to "squeeze in" additional patients who have turned up without appointments. The electronic medical record and "home access" permits providers to spend a bit of time with their family, then sit down to the computer to finish "documentation" of their clinical activities of the day. Cost-conscious managers continue to reduce the number of support staff for providers but increase the number of tasks expected of them.
Treating the injured at the bottom of the cliff (the burned-out) is an unsustainable approach; rather, hospitals and clinics should be trying to fix the system that causes these problems in the first place. Solving the problem might be expected both to reduce costs (including those of provider replacement) and to improve care.
Dr. John D. Tobin Jr., St. Paul
HEALTH CARE: MERGER FAILS
Hospital sale in 1997 wasn't why research declined at U
In the Aug. 9 article on the collapse of the Fairview-University of Minnesota merger, a former chief of cardiology linked the decline in the ranking of the university's research programs to the sale of the University of Minnesota Hospital to Fairview. This is an opinion that shouldn't have been accepted at face value. Data show that research funding and National Institutes of Health ranking at the U began declining in 1982, well before Fairview purchased the hospital in 1997. Rather than undermining research at the U, Fairview's purchase of the hospital saved it from financial disaster.
The reporter could have consulted publicly available information detailing factual causes for the U's research declines rather than reporting only one person's opinion. For example, the Governor's Blue Ribbon Commission on the University of Minnesota Medical School issued a report in January 2015 showing a sharp drop in NIH ranking in the early 1990s when the U was put on NIH "exceptional status" designation after the U.S. Food and Drug Administration shut down the U's production of ALG, an anti-rejection drug not approved by FDA. As noted in an MPR News article in 2006 (http://tinyurl.com/znhmcfw), "Before the scandal, the medical school enjoyed an NIH funding rank in the top 15 in the country. Afterward, the ranking slipped out of the top 20, even as NIH total funding nationally nearly doubled." This, combined with the departure of almost 90 tenured and tenure-track faculty members (many of whom took their research grants to their new institutions), are more accurate reasons for declining research ranking at the university.
Dorothy Jung, Minnetonka
PATIENT ACCESS
More of the poor get to doctor, but what about middle class?
I was encouraged by the Aug. 9 headline "More poor patients getting to doctor under health care law" — if by the statement you mean that the poor are using doctors in clinics more than using emergency rooms, that's a good thing. If a service (Medicaid) is free or low-cost, it will be used more, though complaints of health care delivery remain. The poor have never, in my 30 years of providing health care, had a lack of opportunity to access health care. Increased health insurance premiums, copays and outrageous deductibles contribute to providing health care to the poor but are pricing the middle class out of visiting doctors. Many middle-class families have simply foregone health insurance altogether.
I am curious to know if middle-class insured and uninsured are reducing their access to health care due to the increased costs, or if it is just me. Recently, I stepped on a rusty nail while mowing my daughter's lawn. I shut off the mower, removed the nail, removed my sock and shoe, poured some vodka on it, applied a bandage, then continued mowing.
Rick Dischinger, Minneapolis
The writer is a nurse.