Employers start sending workers shopping for health coverage

Instead of offering one or more options, some companies are turning health insurance shopping over to employees.

A federal rule change last year stoked this new approach. It allows employers to reimburse workers for coverage they bought without paying a tax penalty.

The concept sends employees to individual insurance markets where they can find more choices for coverage. It also protects employers from huge annual cost spikes. But it's a big change for workers who are used to having their employer give them benefit choices every year.

This new approach — known as an Individual Coverage Health Reimbursement Arrangement or ICHRA — started with coverage plans for this year. More workers will likely see them offered this fall during their company's annual sign-up window for 2021 coverage.

Benefits experts say the idea is drawing interest from employers, but they expect the option to grow slowly over the next few years.

"We are seeing much more cautious adoption of it," said Alan Silver, senior director of health and benefits for the consulting firm Willis Towers Watson.

Here's how it works: Employees pick a plan that works best for them, sometimes with help from an outside company hired by their employer. Then the employer reimburses them, at least partially, for the cost.

Element Designs, with about 65 employees, switched earlier this year. The Charlotte, North Carolina, custom door maker was facing a 60% price hike for its old coverage plan. That would have followed a 50% increase from the year before.

The company couldn't absorb those hikes. But human resources manager Kymberlee Hernandez said they also couldn't tell employees in the middle of the COVID-19 pandemic, "Hey guys, by the way, we're not going to have health care this year."

"This was definitely a good alternative for us," she said.

The company is reimbursing employees $500 per month for their coverage and another $300 if they have dependents.

Employee Olivia Banks found the new approach daunting at first. But a company hired by her employer, Take Command Health, helped Banks figure out which plans would include her doctors and what sort of expenses she could handle.

The federal government estimates that once employers get used to the new rule, more than 11 million workers and family members will get insurance this way.

That's a relatively small slice of the market for employer-sponsored health insurance, which covered about 157 million people last year, according to the non-profit Kaiser Family Foundation.

HealthSherpa, a company that helps people find coverage in the insurance marketplaces, said it is working with more than 50 employers to start the coverage switch between this month and January. Separately, it also is helping individuals with ICHRAs find coverage through an app it debuted in July.

The coronavirus pandemic has strained some employer budgets and made them start thinking about insurance alternatives, HealthSherpa co-founder Cat Perez said.

"It's definitely picked up as the pandemic has played on," she said.

"You're definitely going to reach into your pocket more," said Katherine Hempstead, a health care researcher with the non-profit Robert Wood Johnson Foundation.

The new option is expected to grow first with small businesses and in places where employers think the insurance market offers enough coverage choices.

Beth Carter's marketing agency, Clariant Creative, adopted the approach earlier this year because more typical employer-sponsored health insurance was both unaffordable and an administrative headache.

"Finding the right coverage was just ridiculously painful," said Carter, whose Naperville, Illinois, business has only six full-time employees.

New employee Sara Schleicher was drawn to the idea. Previous employers had high-deductible plans that would have exposed her to big medical bills. The 29-year-old marketing specialist wanted something with more protection partially because she likes to ride motorcycles. She wound up with a low-deductible plan.