A client called in early June to tell me that his friend in Florida had told him to get out of the stock market.
Now I love my Florida clients, but they often seem to get their investment, medical and most other types of advice from their friends and neighbors -- most of whom are experts in subjects about which they know very little.
My client didn't get out of the market and so far the friend has been wrong. But the fact is, most of us are often wrong about forecasts in areas where we actually have expertise. Whether it is a political pundit, a market prognosticator or a sports columnist, one of the things that we can certainly be right about is that they are going to be wrong with some prediction.
"The whole reason it's possible to be wrong is that, while it is happening, you are oblivious to it," writes Kathryn Schulz in her book, "Being Wrong."
Think about it. If we knew we were wrong, then we would be right. When we are dealing with events in the future, we'll be wrong because we overweight or underweight variables; we can't possibly consider all the components in a complex system, and we are blind to things that are in contrast to what we are expecting. We are wrong about the past because our minds don't record events, they interpret them.
So if you accept that we are going to be wrong (and if you don't accept it, you are probably wrong), then what can you do about it?
First, frame things in the context of beliefs versus knowledge. Clients who called desperate to get into the Facebook initial public offering "knew" that the stock was going to double on the first day. Clients who called needing to get out of the market a few weeks ago "knew" that the world was a mess and that the stock market was going to crash.
Ironically, if a client would have sold out of the broader market to buy Facebook stock, they would have caused what they most feared. It is important to acknowledge that you can only believe something is going to happen, you cannot know it.