There were moments, early in the pandemic, when Joseph Musillami wasn't sure how the family business would make it.
Purely Meat Co., a commercial butcher in Chicago's West Humboldt Park neighborhood that supplies mostly high-end restaurants, saw sales plummet 75% when Illinois banned indoor dining in March. It halted plans to expand into a 35,000-square-foot facility purchased late last year and more than double its current footprint, and let go of many of its 60 employees.
"It started out beyond scary when you think you're going to lose your house," said Musillami, whose wife, Maribel Moreno-Musillami, founded the company nine years ago.
Surviving 2020 felt like a "street fight," Musillami said. But for all the struggles, he thinks the meat company will come out on top.
His wife created a website to sell Purely Meat's products directly to consumers, and soon it became a major part of the business. The company's drivers deliver cases of vacuum-sealed, freezer-ready prime cuts to people's suburban doorsteps rather than the city's swank downtown restaurants. Going into 2021 it plans to help restaurants sell branded products to consumers as well.
"These are two new facets of our business that we would never have dreamed of doing," Musillami said.
In various pockets of the food industry, a bruising year is giving way to optimism that the lessons learned will make for a stronger 2021.
Farmers and other food producers that pivoted their business models to find new revenue streams are making some of those changes permanent. Grocery stores are adapting to consumers' embrace of online food shopping. And restaurants that survive the wreckage of their industry are expected to come roaring back, sharper and leaner than ever, into the waiting arms of a public desperate to go out.