Wells Fargo's unauthorized account scandal has so far cost the bank $100 million in fines plus restitution and caused incalculable damage to its reputation. But it also serves up an often overlooked question for consumers. How many accounts and how many banking relationships should one have?
In an online, instant-approval world where it takes literally seconds to open a new bank account, an individual can end up consciously opening multiple accounts and establishing relationships with several different institutions.
The answer depends on individual circumstances, family lifestyle and needs, experts say, but a few considerations are worth pondering. Depending on each family's situation and needs, some couples may each have separate checking and savings accounts as well as a joint account, and small business owners may keep separate accounts for ease of record keeping. But each additional account can carry additional fees.
While opening additional credit cards or deposit accounts to receive a one-time discount or capture an attractive interest rate may make financial sense in some cases, Jason Kley, senior wealth adviser for Carlson Capital and director of financial education for the Financial Planning Association of Minnesota, said it is important to ask: "What is the purpose and does that purpose outweigh potential costs?"
And the costs are not just in direct fees, but added complexity and risk, he said. While software tools can help consumers track multiple accounts, Kley points to growing cyber security threats and risk of identity theft as potential pitfalls to having multiple accounts at several institutions.
"As a consumer I want personal information in as few places as possible," he said.
Opening multiple credit card accounts can have unintended consequences to a credit score as well. While maintaining multiple credit lines with timely payment history can benefit a credit score, making multiple requests to set up new lines of credit can hurt a score, Kley pointed out.
In addition, the types of credit matter. Jeff Blyskal, a banking and money specialist at Consumers' Union, recommends against taking out store brand credit cards rather than credit cards issued by banks. Because many store brand cards are issued by finance companies that issue more expensive commercial debt rather than relying on checking and savings accounts to fund the credit, they "don't score as well" on credit rating models, he said.