Recent content from Steve Alexander
If a PC beeps during the boot-up process, that's a warning code.
A phone that's not connecting properly with a server will make an e-mail vanish just temporarily.
The basic input-output system in a PC gets things going, but sometimes clashes with newer software.
A single-button approach for browser switching is expected to arrive in Windows 11 this year.
The nice way is to ask for a response. The less nice way is to use a tracking pixel.
Data gets spread around a hard drive and retrieving it can be like putting a jigsaw puzzle together.
Q: I'm interested in getting an SSD (solid-state drive) with computer-chip memory to replace a mechanical hard disk drive. What are the main differences between…
There are lots of reasons iPads turn temperamental. Here are a few.
You will need to reorganize your hard drive to solve the issue.
Online storage services also help keep data on your PC.
It's a common problem and the solution is not obvious.
There are many reasons a cursor blips out on a Mac, and the remedies are usually simple.
A wired connection should always be faster than one over a Wi-Fi network.
Part of the problem may be the age of the computer.
Spam filters vary between e-mail providers, and users may need to retrieve filtered messages they actually want.
There are several ways to halt Windows 11 until Windows 10 is unsupported.
Browsers can be slowed down by all the tasks they're running in the background.
Changing your main e-mail address to avoid junk mail is probably fruitless.
Q: I transfer photos from my Android phone (a Moto G Stylus) to my computer, then delete the pictures from the phone. But the photos…
Readers let us know that some PCs can't engage in the automatic encryption Windows 11 attempts to do.
Readers react to our tech columnist's advice on turning off automatic encryption on Windows 11.
The built-in encryption of Microsoft's new operating system is the equivalent of putting all your belongings in a single room with just one key. What happens if you lose the key?
Microsoft's latest OS frequently tries to steer users to its web browser.
The volume of spam or junk e-mail can be overwhelming, and automated tools go only so far in the fight against it.
The problem affects PCs with more than one monitor, and some that have had software updates to monitors.
A 'smart cleaning' program appears to be working for this reader.
Here's what hackers do to get past password attempt limits, and what you can do to safeguard your computer.
All Chromebooks have an expiration date for when they will no longer be updated. Going beyond that carries some risks.
Since 2017, Apple has let users choose their photo formats inside iPhone.
Other digital storage providers offer more space for free, but Dropbox remains competitive on many levels.
An authenticator app is different from two-step authentication. Here's how.
New versions of software, especially operating systems, push computers closer to that day when they are no longer being useful.
Facebook has a process for linking users with their hacked accounts. But it takes time.
VPNs have many advantages but they aren't necessarily the right answer to keep your data private.
The download process may affect other operations on a computer.
For a user whose hard drive conked out, the solutions for music portability are plentiful but a bit complicated.
Q: My iPad’s location software says I’m in Springfield, Ill., instead of Minnesota (a 400-mile mistake.) I’ve altered privacy and app settings, but nothing…
You can automatically restore all your backed-up files at once, provided that you use the same software that created the backups.
Q: Your column about Comcast's new Xfinity cloud-based firewall (see tinyurl.com/y39vkcjq) made me wonder what protection my Windows 10 PC would have if…
Q: I take videos in the MP4 format on my Android phone, and they play back just fine. But when I send a 20- to…
Q: Comcast has been providing its Xfinity internet customers with the Norton Security Online program for free. But it will drop Norton at the end…
Q: I use a three-year-old Chromebook on a secure home Wi-Fi network. Recently, the Chromebook has been getting disconnected from the internet every day about…
Here's what you need to check because the Android settings can interfere.
Microsoft introduces a new version of Windows 10 for consumers every six months, so there are always several flavors.
When you connect your 2016 phone to your 2020 car via the "Android Auto" software, the age difference may matter.
The problem may be caused by incompatible settings on the new Linksys router and the HP printer.
Fortunately, there are several ways to fix this.
While that sounds good, it's not practical. If you have a Windows 7 PC, upgrade or replace it.
It would be only a temporary setback, because such online services keep backups of previous versions of your files.
Q: I have an iPhone 6 that has no storage left for photos. To avoid paying for extra photo storage space on iCloud, Apple’s online…
Q: Windows 10 is now five years old. How much longer will Microsoft provide critical updates for it? And what comes next? A Windows operating…
It's better to use an internet provider with a good spam filter.
There are two ways to change which e-mail address goes with which account.
A damaged program looks to be responsible. It's time to stop using it.
If three different external drives have failed to operate properly, your PC must be the source of the problem.
It reduces, but does not eliminate, the risk of someone impersonating you to gain access to your personal information.
Instead of making buying recommendations for commercial products, here is some general advice to consider — including which software to avoid.
Manufacturers sell phones partly by touting high-quality cameras, so they haven't been anxious to help customers lower the quality of photos, which would make photo files smaller.
Gmail is being sabotaged by a recent upgrade to Windows 10's Mail app, with not all users being able to rescue their vanished e-mails.
Q: I converted my Windows 7 PC to Windows 10 in 2016, when Microsoft was offering the upgrade for free. But I didn’t like Windows…
Q: I use the Safari web browser on my MacBook Pro, and typically have several tabs (separate screens showing different web pages) open at…
Mesh networks use multiple Wi-Fi antennas to blanket a large house with a strong wireless signal. But this convenience comes at a price.
There are some actions you can take, but they may not eliminate the heating problem entirely.
Q: We have two Windows 10 PCs and would like to share documents and photos between them. On our Windows 7 PCs we would have…
Q: In your column about Microsoft Office 365 (see tinyurl.com/ydyhsap2), you said the user “must go online at least once every 30 days…
Another problem: The Google Photos settings on your PC don't match those on your phone.
The choice you make will revolve around cost, convenience and the way you like to work.
Three popular videochat options are easy to use, work on most computers.
Q: During Zoom video calls, my screen image follows my actual movements very slowly. If I move my head or speak, there's sometimes a delay…
Q: I use an online Google Photos account to back up the pictures on my Android phone. Our desktop PC also has access to the…
After last week’s column on PC and Mac video calling (see tinyurl.com/v4zeggr), several readers wanted to know if the sound quality could be improved.…
Q: I'm getting calls on my iPhone 5 from people asking why I called them, even though I didn't. Apparently, my number shows up on…
Uploading photos from your iPhone to Dropbox can use a lot of data.
Q: My sister, who suffers from Alzheimer's disease and doesn't have a phone, recently got an Amazon Echo Show that plays music and shows photos…
Q: The older apps on my Windows 7 PC, such as Office 2007, don't run correctly on my new Windows 10 laptop. As a result,…