We shouldn't be surprised it has come to this: a hugely profitable health insurance company is threatening to, and perhaps will, withhold payment for emergency room visits ("UnitedHealthcare balking at ER bills," front page, June 10, and "UnitedHealthcare delaying policy to stop paying for 'non-emergency' care in ERs," June 11). I just hope the well-paid executives of UnitedHealthcare are aware of the full price their greedy initiative may exact.
Fifteen years ago, my then-45-year-old husband, Robert, was suffering from the worst headache and neck ache of his life. Indoctrinated by his insurer to choose urgent care over the emergency room, he dutifully presented himself at just a clinic and was quickly sent home by a scornful doctor who accused him of seeking painkillers and unnecessary scans.
The next weekend the blood clot that had formed on his dissected carotid artery flew to Rob's brain, nearly killing him. Since then he has never regained the use of his right arm and hand, he has never worked as an architect again, and he has struggled daily to talk — even to his own family. If he had been seen at an ER, Rob's life could have been very different.
United executives say they are simply concerned about escalating health care costs. If that's truly their goal, perhaps they should first cut their own sky-high compensation (and corporate profits) before risking the lives of the people they purport to serve.
Lynette Lamb, Minneapolis
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In 2020, as the pandemic was gaining momentum, UnitedHealthcare saw its profits balloon by over $6 billion because fewer people were seeking elective surgery and filing health insurance claims. And its former CEO earned more than $40 million in compensation during his final year at the company's helm.
Now comes the news that United is seeking to enhance its bottom line even further by potentially limiting coverage for emergency room care. This Minnesota company is not just another profit-seeking enterprise. In large part, its profits come from the company's role as a middleman for publicly funded health insurance programs including Medicare and Medicaid. In effect, UnitedHealthcare executives and shareholders are enriching themselves with U.S. tax dollars.