The polls blew it.
U.S. survey companies and media organizations that collectively presaged a close Hillary Clinton victory now face an autopsy on how they got it so wrong after a year suffused by polls, aggregates of polls and even real-time projections of the vote on Election Day.
While the predictions gave some observers a soothing sense of certainty, actual voters still possessed the capacity to shock. Donald Trump's commanding performance defied the final surveys of the American electorate, which broadly predicted a Clinton win of 2 to 4 percentage points.
"It's harder and harder to poll today, to get a sample that looks like the electorate," said Karlyn Bowman, a public opinion analyst at the American Enterprise Institute in Washington. "We've seen epic fails."
Tuesday's results were just the latest high-profile predictive failure around the world, following on the heels of misleading surveys on the Colombia peace deal referendum this year and Greece's bailout referendum in 2015. Surveys were rendered inaccurate by new forms of technology and communication and political questions unlike any seen in recent history. The inaccuracy called into question a basic gauge of sentiment used by politicians, citizens and financiers.
"The anger is stronger than any of us really expected," said Megan Greene, chief economist at Manulife Asset Management in Boston, which handles money for institutional investors such as pensions and foundations.
In the U.S., questions linger about how to slice the electorate and how to weight underrepresented demographics — whether by ethnicity or location or political affiliation — while Americans increasingly withdraw from survey participation and view pollsters themselves through a political lens.
Final tallies produced by CBS News, FiveThirtyEight, Fox News, Wall Street Journal-NBC News and Washington Post-ABC News all predicted a relatively safe 4-point win for Clinton. Only slightly less wrong were polls by Bloomberg Politics and New York Times's Upshot, which estimated a Clinton victory by 3 points. Rasmussen Reports called for a 2-point Clinton triumph.