Recent content from Steve Alexander
Q: Rather than switch from Windows 7 to Windows 10, I decided to buy a Mac. What's the easiest way to transfer my pictures, important…
Does your iPhone skip around when it connects to your car speakers via Bluetooth? Here's why.
Q: I like to use the "shuffle" option for music on my iPhone and photos on my digital picture frame. But I've noticed that I'm…
Q: My many photos are being stored in many different places and I'd like to simplify the situation. The photos on my Windows 10 PC…
Q: We've all been told that Windows 7 won't get security updates after mid-January, and that if your computer can't handle an upgrade to Windows…
Whether you need one depends on how you use a PC and how much you want to spend.
There's no clear-cut answer for whether you should upgrade your Windows 7 PC to Windows 10.
You don't get complete anonymity because there are other ways your activity can be tracked.
Q: My two-year-old TiVo DVR (digital video recorder) is beginning to make strange noises, and I'm worried that I'll lose all my recorded TV shows…
It is a problem that you will have to live with, although there are some workarounds.
Nearly any Mac computer purchased since 2011 and an up-to-date copy of the VMware Fusion software for Mac are musts.
While the PC is now yours, its operating system is not.
The big question is why your Facebook account was locked.
Windows 7 users face a Jan. 14 deadline for the end of Microsoft security updates and need to move to Windows 10 or risk being hacked.
To avoid losing any e-mail, back up the contents of Outlook before making the switch.
While there are ways to disable or remove Edge, they may damage the operating system. A better solution is to make Edge less intrusive.
Some software changes will accommodate changes in broadcasting.
Delete the e-mail without responding.
The common thread in all these incidents is wireless communications.
Q: I wondered why I was getting more than 30 spam e-mails a day with names such as "Russian Women Online" or "Best Home Warranty."…
To make sure you weren't the victim of an equipment failure, try an experiment.
Here are some steps to filter them out for yourself.
Q: I have trouble playing Facebook games because my Flash Player software settings seem to disappear. What’s wrong? Marie Ridner, Lakeland, Fla. A: You…
System image backups were never intended to serve as backups for individual files.
Q: My husband and I both have iPhone 5s models. While the batteries don’t hold a charge very well, the phones still work. But I’ve…
Outlook sometimes considers an e-mail to be suspicious, even though there's not enough evidence to classify it as harmful.
Many newer phones are "water-resistant," but they are still not "waterproof."
The pending end of Microsoft security updates for Windows 7, scheduled for January 2020, has led some readers to ask about alternatives to its successor, Windows 10.
Q: About once a day, a dialog box pops on my Windows 10 PC. It says: “Zupdate. Error creating process.” That’s followed by a long…
Q: In a recent column (see tinyurl.com/y56nzebs), you advised readers to conserve PC processing power and memory by using the Windows "Task Manager" to…
Q: The screen keeps freezing on the Apple iPad Pro (the 12.9-inch-screen model) that I bought last fall. Apple’s online service had me update the…
Q: We have an HP Officejet 4500 printer, and are able to print wirelessly to it from my HP PC and my wife's Mac. But…
Q: I'm getting sluggish response time from my PC's wireless keyboard. I wonder if that's because my PC has 204 computing processes running at once.…
Q: I have two Galaxy Tab S2 tablet computers that continuously turn themselves on and off. I've tried many suggested solutions, including charging the battery,…
LinkedIn made changes to its groups last year in hopes of stimulating more interest in them.
Q: My four-year-old MacBook Pro is warning me that eight of my programs "will not work with future versions of MacOS and need to be…
If eliminating browser add-ons doesn't stop the PC from freezing, the problem may be that other new software on your PC is hogging the RAM.
Q: For the last year, my three-year-old Dell PC has been automatically forced to update its version of Windows 10. The update takes over my…
Microsoft's Edge browser and Google's Chrome browser both keep track of your home location, but they get their location data from different places.
These days, Facebook promises to remove all deleted accounts within 90 days and to allow no access to the accounts during that time.
Q: My wife and I use the same PC, but have separate accounts for websites such as Fitbit or Gmail. Google’s Chrome browser usually saves…
On a Mac, the operating system allows you to receive notifications via apps to which you've given messaging permission.
Who's at fault? E-commerce security software everywhere that isn't up to the task.
The recurring message means the malware keeps attempting to download to your PC, so it is coming from a website that you visit frequently.
The deliberate blocking of e-mail traffic is an anti-spam (junk mail) defense, but a fleeting one.
The problem might be an "e-mail filter," which is a rule that tells Gmail to handle certain types of mail differently.
You can improve your filter's performance with a setting change, but you cannot stop spam.
The "invisible photo" problem can be caused by incorrect Word settings or by how you "view" the document in Word.
It probably happens because Outlook is using a corrupted "temporary internet file" that stores Web data.
Size and compatibility are concerns.
The problem may be caused by different kinds of texts.
Making the connection between a PC and a Blu-ray player is easier than it sounds.
The method you want to use is important.
Where is one browser that works for everything?
Comcast is trying to make its e-mail system more secure for customers with older POP (post office protocol) e-mail accounts.
Q: When I opened my Mozilla Thunderbird e-mail program, I kept getting the message: “Do you want to compact all local and offline folders to…
Here's a list of things that you should never delete.
Despite their sound-alike names, Microsoft's Windows Essentials and Security Essentials are two different programs.
A Microsoft technical change has had an unintended effect.
You can block more unwanted mail with a drastic type of e-mail filtering available in the free Mozilla Thunderbird e-mail program.
Q: We have two phones and two tablet computers using our home Wi-Fi network. Lately all the devices have been getting a "your connection is…
It's a little more complicated to transfer HTML mail content to Word than it is to move ordinary e-mail content.
Why don't financial institutions rely on IP addresses to identify their customers? Because providers usually change them.
To untangle your accounts, pay attention to the order that you do things.
IMAP (internet Message Access Protocol) e-mail provides a better solution because no single device is the "boss."
If you prefer to have a POP mail account, you'll have to set it up manually in Outlook.
It was set up not to require a PIN or password.
We installed a Netgear Wi-Fi range extender in our two-story home. At first, it worked well with my Windows 10 PC, but on the third day the laptop screen went mostly dark — I could see only the mouse arrow moving. What can I do?
That one update that regularly fails to install on a Windows 7 PC is an important one.
Q: My Windows 10 PC has two OneDrive online storage accounts that I’d like to combine and access with a single password. The personal account…
The message supposedly signifies that your PC isn't syncing correctly with your online Microsoft account because of a password change, but you can get it without any change.
Q: I copied some photos from my camera’s memory card to a newly created folder on my two-year-old Surface Pro tablet PC, using a USB…
Q: I’ve used iCloud (Apple’s cloud storage service) on my Mac, but I find it confusing. I’d like to switch to Dropbox for cloud storage.…
Because antivirus software is essential for safety, it's important to know how it operates.
You can get rid of the warnings by eliminating the E drive letter from your PC.