Q: How can I delete a group of e-mail addresses from an e-mail I’m forwarding? I use Windows.
A: Your e-mail program can’t forward only part of a message; the Internet mail system isn’t built that way.
But there is a workaround. You can copy the original e-mail and paste it into a word processing program, then use the program to delete the e-mail addresses you don’t want to share. Just erase the To and CC, or “carbon copy,” lines of the original e-mail.
Copy the edited message and paste it into a new e-mail. Then address the e-mail to the person with whom you were reluctant to share all those addresses. After you hit “send,” the recipient will see only your e-mail address.
For editing, use the free Windows program Notepad. Go to Start, choose All Programs and click on Accessories. Click on Notepad to open it.
Q: How do I download free audiobooks from Internet websites and use my Windows PC to burn them to CDs or transfer them to my iPod Nano?
Debbie Becker, Grand Rapids, Minn.
A: First of all, you need some free audiobooks. For a list of 14 websites that provide free audiobooks you can download, see tinyurl.com/kjsbmlv (OK, it’s a list of 15 websites, but the link for “ejunto” doesn’t work.)
The free audiobooks you download can be burned to a disk by using either iTunes or Windows Media Player, just as a song could be.
To import an audiobook into iTunes or Windows Media Player, see tinyurl.com/mbpv7xo.
To put an audiobook on your iPod, you must first import the audiobook to iTunes, then transfer it from iTunes to the iPod. See tinyurl.com/k2srjwo.
Q: I recently received a call from a man who said he represented “Windows Service Center” in California. He told me there was a problem with my security online, and that my information was “leaking” out over the Internet. I asked for his identification and telephone numbers, but he said he had none and transferred me to his supervisor, who was difficult to understand. Then we were disconnected somehow. The first man then called back twice more.
My son said I shouldn’t divulge any personal information to these people, and should ignore their calls. Is this business legitimate?
Nancy Schenecker, Covington, La.
A: No, they’re not legitimate, and everything they told you was false. There’s an NBC News story about this scam at tinyurl.com/kou6xgo. Your son is right. Don’t have anything to do with these people.
E-mail tech questions to firstname.lastname@example.org or write to Tech Q&A, 425 Portland Av. S., Minneapolis, MN 55488. Include name, city and telephone number.