Staff Directory 6370665

Harvey Mackay

Columnist | Outswimming the Sharks
Recent content from Harvey Mackay
Choose words wisely. They can hurt more than relationships. Your work life also could be affected.

Harvey Mackay: Words can hurt others — and also you

Every day, you must pick words carefully. Social media has exacerbated people's emotional responses, but you should avoid responding until you are more measured.
In one of the Peanuts strips, Linus tells Charlie Brown that there’s no problem so large that can’t be run away from.

Harvey Mackay: Tackle problems when they arise, not when they become a crisis

If you are always proactive when something arises, it will not take too much time away from important tasks.
It’s easy to be arrogant and hard to recognize in ourselves.

Mackay: Of all human failings, arrogance is deadliest in business

A young, foolish pilot wanted to sound cool and show who was boss on the aviation frequencies. So, the first time he approached an airfield…
In this June 18, 1929, photo, New York Yankees’ Babe Ruth took a big swing at Yankee Stadium.

Harvey Mackay: Hold yourself accountable by publicly announcing your goals

There are many examples of history when this has worked. Mackay writes his down and puts them somewhere where he can see them frequently.
Volunteering should always be part of your life plan. The key is finding a cause you are passionate about.

Harvey Mackay: Do you know your return on life?

In order to get the most out of what you do — at work and out in the world — you need to look at the big picture, not just the task on hand.
Find your passion for living, and let it be your guide.

Harvey Mackay: Find your 'ikigai' — your zest for life

These 10 guidelines for living can make the difference.
Continuous education is a must for a successful businessperson.

Become a lifelong learner — you'll be a better partner at work

Harvey Mackay talks about how the investment in education — whether it's a college course or learning about computers or professional networking — is well worth the time.
Effective communication is key to just about everything

Effective communication is key to just about everything

Communication can be practiced and improved continually.
The art of listening is not easy. But it is important, especially if you want others to listen to what you have to say.

Mackay: Compassion is at the heart of everything we do

Contrary to the saying, nice guys often do come in first. And being kind, considerate and empathetic can go a long way to building trust.
Former NASCAR driver Richard Petty was pleased when he finished second in his first race, but his mother chided that he didn’t have to come in secon

Mackay: Healthy competition fuels improvement in all of us

Like Richard Petty, you should strive to win.
The late poet and author Maya Angelou said: “I am convinced that the negative has power, and if you allow it to perch in your house, in your mind, i

Mackay: Don't let negativity take over

Poet and author Maya Angelou said she was convinced that negativity has power and will hurt you if you let it. Studies show constant negativity can lead to depression, anxiety, personality disorders and even mental illness.
Grover Whalen, president of the New York World’s Fair Corp., in 1939 presents a scroll to Thomas Watson, president of the International Business Mac

You won't get far in business without vision

Harvey Mackay writes about Thomas Watson and others who fully developed their visions of what their companies could be.
Bernie Marcus was fired as chair of one home improvement store. Then he tried again with Home Depot, which is now the largest chain.

LinkedIn and Home Depot founders tried and tried again until they found success

Lessons learned from them is to be bold about trying something new — and don't be afraid to try again.
Tom Cruise revisited his 1986 hit in “Top Gun: Maverick,” a sequel that sees his Maverick character over 30 years later.

Business lessons from 'Top Gun: Maverick'

Commitment, camaraderie, courage of conviction, trust — all are present in the movie, and we can all learn from them.
You must concentrate on customers when they have an issue and be as cheerful and helpful as possible.

Mackay: Customers are your most important ingredient — treat them that way

Good customer service is a must for any business.
Make sure your career path takes you to businesses where you are valued.

Mackay: Graduates, go where you are valued

Workers need to find a right fit for them. Otherwise, they will not live up to their potential.
You can’t hit a career bull’s-eye if you don’t have clear goals to reach.

Mackay: Set clear targets for career advancement

Those goals will inform decision-making.
The inventor of Dyson vacuum cleaners took 15 years to get it right.

Mackay: You gotta want success

Desire is a key ingredient to developing an idea or building a career.
The Japanese use the word “nemawashi,” which literally means prepare the roots, to describe the painstaking work of nurturing a business.

Like gardening, nurturing businesses takes a lot of patience

The Japanese use the term "nemawashi," which means prepare the roots, to describe the painstaking work needed if businesses are to grow.
Lori Syverson, president of the Edina Chamber of Commerce, was at a networking event in 2020 at Life Time Fitness. Trade and business groups like cham

Harvey Mackay: Networking continues to be critical to business success

Now that people can attend more events safely, start looking at your family, professional associations, hobby groups and more for networking opportunities.
Eye contact tells people you’re interested in what they have to say, and it makes business go more smoothly.

Harvey Mackay: Rediscover the lost art of eye contact and see the magic

Eye contact is key to good communication, even on video calls.
Author Paulo Coelho, shown in this December 2014 photo, is an example of someone with persistence whose work paid off.

Harvey Mackay: Lessons of persistence from Paulo Coelho, author of 'The Alchemist'

History is full of stories of people who wouldn't give up on their goals — from Henry Ford and Walt Disney to Kathryn Stockett and Soichiro Honda.
The late Charles Wang, a billionaire owner of Computer Associates (and the New York Islanders), attributes the success of his company to listening to

Harvey Mackay: Want to sell more or build bigger business? Listen more

Active listening is a trait shared by billionaire tech entrepreneur Charles Wang, Walmart founder Sam Walton and Norman Brinker, the man behind several restaurant chains.
March is National Reading Month: Take advantage of it and learn by reading as often as you can.

Harvey Mackay: Reading is key to professional development — and it's fun!

Take advantage of March being National Reading Month and pick up a book. You'll become wiser for it.
The concept of stretching to help with productivity and strength goes back to ancient Greece.

Harvey Mackay: Get fit, have fun and you'll be more productive

The key is finding a routine that works for you and sticking to it, changing the idiom a bit to "Perfect practice makes perfect."

Positive thoughts result in positive outcomes

One day, a professor announced a surprise test. He distributed a paper to each student with the front side face down. Then he asked the…

Mackay: Achievement is measured on many fronts

A scrawny old man wanted to get a job at a nearby lumberjack camp, so he approached the boss, who politely tried to talk him…


Challenges have been presented to all of us in 2020, not the least of which is the fear that life will never return to normal.It's…

Mackay: Find and use the recipe for success

A sixth-grade girl was running for the post of secretary of her school class. A major part of her campaign was a speech to be…

Mackay: The school of hard knocks

Have you ever heard the expression “seeing the elephant?” It’s an expression that came out of the California gold rush. Those planning to go west…
Legendary New York Yankees catcher Yogi Berra’s math might not have been so good, but he was spot-on about mind-set.

Mackay: The miracle of mind-set

Like millions of Americans, I watched the 10-part ESPN documentary “The Last Dance” about Michael Jordan and the Chicago Bulls. His mental toughness and mind-set…

Mackay: Welcome competition to improve, like Sid did

Sid Hartman blew away all the competitors because of his network of relationships and pure doggedness.

Mackay: The ABCs of good management

Advice that fits the bill from A to Z.

Mackay: To succeed, learn to deal with disappointment

Disappointment is part of life. It happens to everyone. To avoid being disappointed is to avoid being human.

Mackay: How to deal with hate

Experts say chronic hatred and extreme anger can add to our stress and take a toll on our physical and mental health.

Mackay: Ambition is a must in business, life

You can't just say you have ambition; you have to demonstrate it.
FILE - In this March 24, 2016 file photo, members of The Rolling Stones, from left, Mick Jagger, Charlie Watts, Keith Richards and Ron Wood pose for p

Mackay: The essentials of teamwork in the business world

If we all are moving forward together, then success is guaranteed.

Mackay: Enthusiasm is a must in every profession

It's the one critical trait that you cannot teach.

Mackay: Scamper your way to creative solutions

Many good ideas have been discovered because someone poked around in an outside industry or discipline.

Mackay: Lessons learned from sports, such as not quitting, can help in business, too

I recently attended a virtual panel presentation in Minneapolis about women in sports that highlighted the important benefits of participation. One of the panelists cited…

Mackay: Good friends make for a good life

Good relationships will help you deal with minor annoyances and your most challenging problems.

Mackay: The ABCs of risk-taking

You have to go out on a limb at times — but not so far that you fall off.

Mackay: If you're fired, make lemonade out of that lemon

Many people have lost their jobs during this pandemic through no fault of their own. For my book, “We Got Fired! ... and It’s the…

Making deposits will pay off with great interest

If we want to be happy, a change of heart might be required.

Mackay: Be careful that your perceptions aren't based on deceptions

Perception and reality have very different meanings. The problem happens when perception becomes a person's reality.

Mackay: Businesses, and customers, have a need for speed

People expect things faster, cheaper and better. Every part of your business needs to be up to speed.

The ABCs of finding your path to success

However you measure it, success is sweet. And it doesn't happen overnight.

Mackay: In the business world, patience is your friend

A woman walked into the grocery store with a 3-year-old girl in the seat of her shopping cart. As they passed the cookie section, the…

Sales are the lifeblood of companies big and small

"I'm starving, and it's Dave's fault," a manager complained to his assistant."What did Dave do now?" the assistant asked."I asked him to pick up a…

Mackay: Animal interactions offer lessons for humans

Sometimes, animals seem so much more advanced than humans; other times, we learn how not to handle problems.

Brush up on your job-hunting skills during pandemic

Finding a job — a job you really want — is hard work. You have to get a routine and stick to it.

Mackay: Creativity counts, in business as in life

There are only three pure colors — red, blue and yellow — but look at what Michelangelo did with those three colors. There are only…

Harvey Mackay: Humility is at the root of success

Staying humble can be hard to do in a culture that encourages competition and individuality.

Mackay: Business lessons emerge from pandemic

Students and teachers at all levels have had to adjust to remote learning, and that will not be just a passing fad.

Make decisions that make a difference in your daily life

Good decisionmaking is learned. It stems from good judgment, which is also learned, frequently the hard way.
Organization can save time and frustration.

Mackay: Enhance your life during difficult times

You don't have to make drastic changes. Take it one step at a time.
Team USA celebrated their win over the Soviet Union in 1980. Players have never forgotten the loyalty of coach Herb Brooks.

Mackay: Power of loyalty is a key component of success

It's more challenging to build loyalty when employees move around so much. But loyalty is always important.

Mackay: Make the workplace a university, too

Why not maximize your time and learn something new?
Henry Ford’s advice was to “stick to one model.”

Mackay: In life and in business, a sense of humor shines

With so much uncertainty in the world right now, one thing remains the same: Humor is a tremendous stress reliever.

Mackay: How to dial up your phone skills for business

The first objective of every sales call is to have a plan of what you want to accomplish.

Mackay: Worry is a destructive habit in life, business

Worry is wasting today's time to clutter up tomorrow's opportunities with yesterday's troubles.
Lou Holtz wrote down 107 things that he wanted to do in his life, then when he achieved them all he wrote 100 more.

Mackay: The bucket list can be a powerful motivator

It helps keeps you motivated and goal-oriented.
Hall of Fame righthander Don Sutton won 324 games.

Mackay: Cheating is not worth it in life or business world

It should not be easy to lie about test scores or use technology to misrepresent one's accomplishments. But it happens all the time.
Sid Hartman waved to the Gophers football team and fans after they sang him happy birthday at practice last March.

Mackay: Maximize your shot clock before the game is over

As the years fly by, you begin to become more aware that there won't always be a tomorrow.
Adam Scott, of Australia, teed off on the 16th hole during the final round of the Genesis Invitational golf tournament.

Mackay: Here's the right way to take risks

By taking calculated risks, if you win, you will be happy. And if you lose, you will be wise.

Mackay: On dealing with excessive hesitation

When indecision and hesitation go beyond the necessary fact-gathering and initial planning, find a way to take a first step.

Mackay: You determine your own success

Success, however you define it, begins long before you start a career or score a big promotion and corner office.
Minnesota Vikings wide receiver Adam Thielen (19) fumble on a pass reception which was recovered by the New Orleans Saints in the first half of an NFL

Mackay: Flush away those mistakes

Acknowledge that even as good as you are at your job or life in general, you are not perfect. But keep trying for perfection.
Actor-writer Tyler Perry made good on his dreams.

Mackay: The power of dreams can last your lifetime

Show me someone who doesn't dream about the future and I'll show you someone who doesn't know where he or she is going.

Mackay: New book covers basics of business and beyond

Adversity, attitude and more are the subjects of Harvey Mackay's latest book.

Mackay: Know your team, then grow your business

Your success as a leader — and your organization's success, as well — depends on your ability to get the best from your employees.

Mackay: Resolve to learn something new whenever you can

And living in the information age makes lifelong learning easier than ever.
Try and dress up the typical résumé (above) by adding color or images. Gimmicks and stunts can help land a dream job.

Mackay: Creativity stands out to potential employers

You have to set yourself apart from the crowd.
New England Patriots quarterback Tom Brady was the 199th pick in the 2000 draft but has won a record six Super Bowls.

Mackay: Introspection can get passion burning again

You can detect passion in someone, but trying to predict how far it will carry or what will result is more intangible.

In fast-paced business world, developing resilience is key to success

Before negative thoughts lead to negative actions, you need to develop a strategy to clear your head.