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I’m a fifth-generation grocer. The business my family built over the span of generations is celebrating its 103rd year. Today, Coborn’s is an employee-owned company with 10,000 dedicated employees. We have grown to include 77 grocery stores across Minnesota and five other states.
While a lot has changed in the past century, there are some disturbing historical parallels. Then and now, very large companies are getting even bigger by systemically crushing smaller competitors. We recognize we are no longer small, but in comparison to some of the larger operators we are noticeably smaller and we, as a result, are feeling the pressure — unfair pressure that shows that the playing field isn’t as level as it should be.
This spring, I had the opportunity to attend a national convention of independent grocers. I also had the privilege of testifying before the Federal Trade Commission about the roadblocks a handful of giant corporations routinely put up to hurt their smaller competitors. What I heard over and over again at the convention was reflected in a report recently released by the FTC that underscores how the biggest corporations helped themselves during the pandemic even when it wasn’t in the public’s interest.
The report, “Feeding America in a Time of Crisis,” shows that the biggest chains cut to the front of the national supply lines and took whatever they wanted even when it left smaller operators with empty shelves. One chain in particular actually fined suppliers who didn’t deliver orders on time and in full. From toilet paper and cleaning products to pet food, America’s independent grocers had to fend for themselves.
Many of our customers don’t live within easy walking or driving distance of big-box stores, so shoppers in more rural areas are the ones who suffered most. Fortunately, our stores were in a position to deliver to our customers because we were early adopters in online grocery sales and deliveries. But what about smaller operators that didn’t have the bargaining muscle to fill up their shelves?
Giant corporations shouldn’t get preferential treatment, but the FTC’s report shows that is exactly what happened during the pandemic. Sadly, it was happening long before that and it took a national crisis to reveal how profoundly broken the system is.