Word of Minnesota's first COVID-19 death had made its way to Gov. Tim Walz, and the voice on the other end of the phone was a familiar if not reassuring one.
"Governor, we knew this day was going to come," Chris Schmitter told his boss in late March.
The news was all bad. But it was Schmitter's job, as Walz's chief of staff, to give him the unvarnished state of affairs. Recalling the conversation recently, Walz said in that moment, Schmitter understood "how big this was going to get."
For more than 15 years, Schmitter has been a quiet, guiding force as Walz has risen to the pinnacle of political power in Minnesota. The 36-year-old Rochester native advised the former football coach and schoolteacher during his first campaign for Congress in 2006, and does so now in the executive suite in St. Paul.
Schmitter has taken a low-profile approach to a high-profile job, dominated this year by the state's response to the pandemic and civil unrest that broke out in Minneapolis and St. Paul in the wake of George Floyd's killing. Now Schmitter must help guide the Democratic governor through the 2021 legislative session, which starts Tuesday and will set the tone for the second half of Walz's first term — and set the table for his 2022 re-election bid.
"He's the chief problem solver," said Charlie Weaver, executive director of the Minnesota Business Partnership, who held the same job under former Republican Gov. Tim Pawlenty. "The most effective chiefs of staff are the ones you never hear about. You do not want to be in the news. That's not your job. Your job is to make sure the governor looks good."
Even before the pandemic hit, it was considered one of the hardest jobs in state government — but also among the most powerful. The chief manages the governor's core staff, along with two dozen Cabinet members who oversee the 40,000-employee state workforce.
Amid the daily demands, Schmitter keeps a strategic eye toward the long-term promises Walz made to pump resources into classrooms, transportation and equity.