Target Corp. and Best Buy Co. Inc. may compete for consumer electronics shoppers. But the two Minnesota-based retail giants took decidedly opposite tracks during last year's holiday shopping season.
Last week, Target admitted that it took a beating in holiday sales because other retailers slashed prices more deeply than Target. But CEO Gregg Steinhafel said Target would gladly sacrifice some sales in order to protect its profits.
"We think that's a good trade-off to make because we're not going to get into this race to the bottom and give [merchandise] away at all costs," Steinhafel said. "We don't think it's healthy over the long term."
Best Buy said pretty much the same thing two years ago. But last November, the retailer switched gears and said it would step up price cutting to win market share from competitors like Wal-Mart and Amazon.
So why is Best Buy is from Mars and Target from Venus?
Retailers have always struggled with the classic tension between sales and profit margins: you want to capture market share and drive same-store sales, but at what price?
In Best Buy's case, the retailer used to imply higher margin services like Geek Squad and Internet growth could somehow offset its eroding in-store sales. But last year, Dunn concluded that it must first drive people to stores before it can do anything else.
It's no secret that Best Buy is under serious attack from Amazon, a situation made worse by falling consumer electronics sales. Best Buy said same-store sales in December fell 1.2 percent in December, a number that surely would've been worse had the retailer not resorted to more discounting.