Have you complained online about a business?

Or has someone complained about you?

By Kelly Smith Star Tribune

February 15, 2012 — 12:15pm

More people are turning to the Internet to sound off about businesses. Have you used social media or online review sites to rate your experience with a business? Or are you a business owner who has had to respond to online reviews? If so, contact me at kelly.smith@startribune.com.

Kelly Smith covers nonprofits/philanthropy for the Star Tribune and is based in Minneapolis. Since 2010, she’s covered Greater Minnesota on the state/region team, Hennepin County government, west metro suburban government and west metro K-12 education.

kelly.smith@startribune.com 612-673-4141

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