The African impala can jump to a height of over 10 feet and cover a distance of greater than 30 feet. Yet these magnificent creatures can be kept in an enclosure in any zoo with a 3-foot wall. The animals will not jump if they cannot see where their feet will land.
A lot of humans are like this. They are afraid to take a risk. Not me. I understood at an early age that in order to triple your success ratio, you might have to triple your failure rate.
Thomas J. Watson, the founder and first president of IBM, said: “Failure is a teacher — a harsh one, perhaps, but the best … That’s what I have to do when an idea backfires or a sales program fails. You’ve got to put failure to work for you … you can be discouraged by failure or you can learn from it. So go ahead and make mistakes. Make all you can. Because that’s where you will find success. On the far side of failure.”
“Failure is not an option” became a popular catchphrase after the release of the movie “Apollo 13.” Failure happens, but when you’re responsible for the people working for you, you have to do everything you can to guard against it. As a leader, devote yourself to avoiding these crucial failures in leadership.
Disconnecting from people. Don’t get so caught up in strategy and planning that you forget to talk to the people who work for you. Most of the time, they know more than you about how things work at the ground level, and their insights can be invaluable.
Doing too much. Delegate appropriately so you don’t get overwhelmed and lose sight of the big picture. When you hire, look for people who can perform aspects of your job as well as or better than you can. Your role is complicated enough without adding tasks that your team should be able to handle.
Avoiding risk. Play it safe, and your organization will never grow. That doesn’t mean being foolhardy with your organization’s assets. Seek opportunities everywhere, and be willing to commit resources wherever you’ve got a reasonable chance of success.
Exhaustion. Take care of yourself, physically and mentally. Eat well, exercise and take time off so you can stay fresh as you confront the day’s challenges. Pushing yourself to the brink will only increase everyone’s anxiety.
Falling in love with authority. You’re the boss, not a monarch ruling by birthright. Don’t rely on your title, or the volume of your voice, to get employees to do what you want. Base your decisions on your experience and judgment, and be willing to listen to other points of view instead of assuming that only you know what’s right.
BrightlyStreet.com has a wonderful illustration of bouncing back after failing: “When J.K. Rowling, author of the phenomenally successful ‘Harry Potter’ series, had been out of college for seven years, she found herself at a dark juncture in her life. At that time, she says, she had failed in life on an epic scale: ‘An exceptionally short-lived marriage had imploded. I was jobless, a lone parent, and as poor as it is possible to be in modern Britain without being homeless.’
“In short, Rowling says she was the biggest failure she knew. And while she says there is nothing ennobling about being poor, she believes she reaped benefits from her failures. Failure, she says, stripped away all the inessential aspects of her life. She stopped pretending to be anything other than herself, and it was then that she began to earnestly pursue the only work that mattered to her.”
It never is, by the way. “Overnight sensations” are rare indeed — most of us have to plug away, pay our dues and have a few failures before we can begin to imagine real success.
Mackay’s Moral: Failure isn’t final unless you say it is.
Harvey Mackay is a Minneapolis businessman. Contact him at 612-378-6202 or e-mail firstname.lastname@example.org.