Target using scoring system to look at product sustainability

  • Article by: JANET MOORE , Star Tribune
  • Updated: November 10, 2013 - 6:29 AM

The retailer is using a scoring system to offer a range of environmentally friendly products as more consumers look for those choices.


At the Target store in downtown Minneapolis, beauty concierge Chelsea Mathison used a Mini Ipad to help a customer, Stephanie Bauman with some questions.

Photo: Richard Tsong-Taatarii, Star Tribune

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Emboldened by consumers demanding safer, sustainable products, Target Corp. has created environmental benchmarks for thousands of popular items — from baby lotion to dish detergent.

The Minneapolis-based retail giant says it’s part of a broader plan to help consumers make smarter buying decisions.

Last month, Target began collecting information from vendors supplying about 7,500 products in the household cleaning, personal care, beauty and baby-care categories. Each product will be ranked on a 100-point scale based on the sustainability of its ingredients, label transparency and overall environmental impact. The higher the score, the better.

The rankings, which took more than two years to develop, will help Target decide what products to stock and where to place them. Eventually, consumers may have access to the rankings.

“Today, there is no consensus on what a more-sustainable product is, especially within these categories,” said Kate Heiny, Target’s senior group manager of sustainability. “Developing a product standard is the first step toward expanding the selection of sustainable product choices, and not just a subset of products that are called ‘natural.’ ”

This is also a business decision for Target and could help its bottom line. Efforts like this are gaining traction largely because “conscious consumption” is going mainstream, according to Rob Rankin, vice president and director of brand development for Clarity Coverdale Fury, a Minneapolis-based marketing agency.

“The topic of health and sustainability has hit the tipping point; it has critical mass,” Rankin said. “It’s moved beyond the tree-huggers and Shirley MacLaine of the ’70s.”

Target has partnered with the consumer website GoodGuide to gather and evaluate the information provided by vendors such as Procter & Gamble and Johnson & Johnson.

“Target is a very customer-focused company, so it’s a great sign that they’re hearing from their customers — mainstream American consumers — that they want safer, healthier and more-sustainable products,” said Dara O’Rourke, GoodGuide’s co-founder and chief sustainability officer.

Target isn’t the only retailer mixing it up in the sustainability game.

Last year, rival Wal-Mart rolled out its own sustainability index, which tracks the environmental impact of certain products. Wal-Mart claims the information helps its buyers evaluate suppliers’ goods, and targets select potentially harmful chemicals that will ultimately be reduced or eliminated from its product mix.

As of mid-September, Wal-Mart’s index was applied across 200 product categories, affecting more than 1,000 suppliers. By year-end, the retailer said it will expand the index to 300 product categories, and as many as 5,000 suppliers.

“We’ve reached an acceleration point where we are moving from measurement to results,” Wal-Mart CEO Mike Duke said last month.

A recent survey conducted by the agency with Mintel, a global research organization, found that 70 percent of U.S. adults are trying to make conscious decisions regarding health and wellness. Another 9 percent claim to be in control of their health and wellness already.

Rankin calls this muscular 70th percentile the “movable middle … they’re looking for a way to take action. But they struggle, it’s hard. They don’t know what to buy. They ask themselves, ‘Is this really healthy?’ So if a retailer can facilitate change and help them out, the [retailer] stands to win.”

The consumer wins, Rankin said, because now “they don’t have to comb through every nook and cranny of Target to do better. Target will do it for them.”

But a 2012 report by the Campaign for Safe Cosmetics indicates mainstream retailers have a ways to go in pressuring the $60 billion personal-care product industry to improve.

The San Francisco-based advocacy group ranks Whole Foods, the natural and organic grocery-store chain, as the industry leader, with Target “showing potential.” (Target says it will include cosmetics in its sustainable product standards next year.)

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  • «If the advocacy community can motivate a big buyer like Target that has a big influence on global supply chains, it can have a wide-ranging impact, more so than federal regulation.»Dara O’Rourke, co-founder and chief sustainability officer of GoodGuide

  • Target’s rating system How It Works

    Target has developed a tool to assess about 7,500 products in the personal care, beauty, household cleaning and baby-care categories. Cosmetics will be added in 2014. Using the UL Transparency Platform powered by GoodGuide, an online rating website, Target will collect information from vendors and evaluate their products.

    Total score: Each product gets a score from zero to 100, with 100 the top score. Ratings factor in ingredients, transparency and environmental impact. If no information is made available, the product will get a zero.

    Ingredients: Product contains no ingredients with high-level health concerns, such as those that cause cancer.

    High score: 50 points

    Transparency: Ingredient list is disclosed in a way that permits each chemical’s health and environmental impact to be assessed.

    High score: 20 points

    Animal Testing: Product was not tested on animals in development or in production.

    High score: 5 points

    Packaging: Product’s packaging sends minimal, even zero, waste to landfills. Label encourages recycling.

    High score: 20 points

    Water Quality: Product contains no ingredients that are hazardous to the aquatic environment.

    High score: 5 points

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