Harvey Mackay

Columnist | Outswimming the Sharks

Recent content from Harvey Mackay

Orman's prepaid debit card tackles a sticky problem with fresh thinking

Mark Twain was one of the keenest minds ever to put pen to paper. He was also an utter bust at managing his money. Twain poured a fortune into technological innovations that didn't work. His publishing house went broke printing books the public didn't buy.

Updated: February 19, 2012, - 05:25 PM

MacKay: To succeed, identify the problem and then solve it

Let me repeat a basic principle in the sales and marketing world: People don't usually buy products and services. They buy solutions to problems.

Updated: February 12, 2012, - 06:26 PM

MacKay: Approach deadlines with a professional attitude

It's the Monday morning staff meeting and the week's urgent projects are on the agenda. Plenty of assignments for everyone: some that involve a few quick phone calls, and others that will require overtime. How do you make sure each person meets his or her deadlines?

Updated: February 05, 2012, - 06:16 PM

MacKay: Your colleagues will thank you for courtesy at work

Most of us work with relatively sane people who try to behave during the eight hours or so that they're in the office. We attempt to do the right things and avoid offending our co-workers.

Updated: January 29, 2012, - 08:46 PM

Mackay: Success begins with taking responsibility for your actions

We can learn a lot about responsibility from bugs.

Updated: January 22, 2012, - 11:41 PM

Productivity tips from a professional

Did you resolve to get more organized in 2012? How is that working out for you so far?

Updated: January 15, 2012, - 07:05 PM

How companies can create a service culture

No business can stay in business without customers. How customers are treated determines how long the doors stay open. Poor-quality service has probably doomed as many businesses as poor-quality products.

Updated: January 08, 2012, - 06:30 PM

'Weird' is worthy of a spot in your selling strategy

For years I have been promoting the concept that you must "humanize your selling strategy." The short explanation for this plan is that you must match your sales approach to the individual or company who will buy your product. How will it benefit them?

Updated: January 01, 2012, - 10:14 AM

Mackay: Now, for some resolutions you could actually keep

New year, new you? Every year, we fool ourselves into thinking that at the stroke of midnight on Jan. 1, we will be able to make both large and small changes. And every year, it seems, we realize that it isn't as easy as it sounds.

Updated: December 25, 2011, - 03:43 PM

Make success your most likely outcome

Were you voted "most likely to succeed" back in high school?

Updated: December 18, 2011, - 02:29 PM

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