Would you give up your privacy for a shot at free concert tickets, Uber rides or Apple Music tunes? Verizon is betting the answer is yes.
The telecom giant has unveiled a new loyalty program that it says will provide customers with "experiences you won't stop talking about" and "rewards you really, really want." All you have to do is spend at least $300 on your wireless bill or some other Verizon service.
Oh, and one other teensy-weensy thing: You have to enroll in a marketing program called Verizon Selects, which "uses information about your Web browsing, app usage, device location, use of Verizon services and other information about you" to target you with ads.
Verizon's brazen attempt to bribe people into giving up their privacy underlines the growing importance of leveraging customer data as a revenue source, especially for businesses that may not be experiencing significant growth in sales or market share.
Give Verizon this much credit: The company's rewards program, called Verizon Up, does provide some nifty perks.
Along with discounts on future device purchases, Verizon said credits can be used to "get exclusive access to prime sporting events, shows, concerts and live experiences." There also will be so-called Dream Tickets for "once-in-a-lifetime/money-can't-buy experiences that will be available to select customers."
The vast majority of companies violate customers' privacy without a second thought. Verizon at least is putting up something in return.
That said, the company's generosity looks primarily like a way of obtaining blanket permission for access to the entire candy store of customers' lives.