Like expensive watches that never break, the world's best airports can be boring. You land, breeze through passport control and check into a hotel within minutes. The worst airports have more character. To adapt Tolstoy, lovely airports are all alike, but every wretched airport is wretched in its own way.
Consider Juba. The airport in South Sudan's capital is a sweltering tent next to a festering puddle. Planes are often late, so passengers must sweat for hours. The departure lounge has no toilets, no food and no queuing system. Security is haphazard.
South Sudan is at war, so many U.N. planes take off from Juba carrying aid workers and emergency supplies. Aggressive officials take pleasure in obstructing them. Juba has three terminals, but only one is in use. Travelers are advised to bring a good, long book.
Working out which is the world's worst airport is not easy. The best attempt is the Guide to Sleeping in Airports, a website that publishes an annual survey based on voluntary submissions from irate travelers. It ranks airports by qualities such as discomfort, poor service, bad food, cumbersome immigration procedures and how hard it is to grab 40 winks while waiting for a connection.
Overall, Juba was rated worst in 2017. Since photographing any airport in South Sudan will get you arrested, the description of its "horrific smells and filth" is accompanied by an artist's impression which makes the departure lounge look far nicer than it is.
The ranking is inevitably skewed by sampling bias. It misses truly awful places that hardly anyone visits, and overemphasizes less egregious ones that handle more people.
To illuminate some of the gaps in existing rankings, the Economist conducted an unscientific, anecdotal poll of its globe-trotting correspondents. It attracted more, and more passionate, responses than nearly any other internal survey we have done. Here are some of our reflections from the departure gates of hell:
Several airports in war zones are worse than Juba. Our Africa editor cites Bangui, in the Central African Republic: "The fence around it has been stolen, so when big jets come in to land the pilots keep their hands on the throttle so they can pull up if they see people trying to run across the runway [which lies between a refugee camp and the city, and so has lots of crossing traffic]. On the plus side it has sandbagged bunkers on its roof and was designated the final fallback position by French forces during the civil war, so if you are in it you are about as safe as you can be."