Q: We bought a new Toyota Sienna minivan last June. The vehicle came with only one key. We received an IOU for the second key. We still haven't received it, and the dealer claims it is out of their hands. This seems outrageous, given we could go to a key store and get one.

A: Go to the locksmith and buy a fob, keeping in mind that there will be a programming charge. Then go back to the dealer and ask for reimbursement. You need a second key. Getting locked out of your car can be expensive.

Noise problem

Q: I have a 2004 Hyundai Sonata with 154,000 miles. The car creaks and squeaks when I go over bumps and potholes. Pretty loud. Is it fixable, or should I wait until the suspension system breaks?

A: Don't wait until the suspension breaks. I suspect that the sway bar bushings are the culprits. But there are lots more bushings in the suspension, and your mechanic may be able to spot worn ones. Sometimes spraying the bushings with silicone lube will quiet them temporarily.

Bad brakes

Q: I have an '07 Cadillac CTS. Ceramic pads were installed 3/27/22 and again on 12/22/23. It has only about 75,000 miles. They say I need pads so often because I ride the brakes. Is it normal to wear pads out so frequently?

A: Maybe you ride the brakes, and maybe you don't. They're only guessing that is the cause. If the original pads lasted 15 years, you shouldn't need new ones so soon. The calipers may be malfunctioning.

Don't dump gas

Q: Is it safe to put the blend of gas and oil that was to be used in my snowblower in my car once the snow season is over?

A: Yes, as long as it is a small amount that is then diluted by filling up the fuel tank. The blend in your gas can for the snowblower is probably 50 parts gasoline to one part two-stroke oil. It won't harm your engine.

Bob Weber is a writer, mechanic and ASE-certified Master Automobile Technician. His writing has appeared in automotive trade publications, Consumer Guide and Consumers Digest. Send automotive questions along with name and town to motormouth.tribune@gmail.com.