SHANGHAI – Disney had pushed China too hard, putting the company's plans for a new theme park here in limbo. Now, Robert Iger wanted to kick the yearslong negotiations into high gear.
Iger, Disney's chief executive, flew to Shanghai in February 2008 to meet with the city's new Communist Party boss, Yu Zhengsheng. Over dinner, Iger offered a more conciliatory approach, setting the tone for the next phase of talks.
After that, Disney substantially dialed back its demands. In addition to handing over a large piece of the profit, the control-obsessed company would give the government a role in running the park. Disney was also prepared to drop its long-standing insistence on a television channel.
For Disney, such moves were once unthinkable. Giving up on the Disney Channel meant abandoning the company's proven brand-building strategy. "We're kidding ourselves if we think we're going to get everything we want," Iger recalled saying at the time.
Iger's trip and the new attitude in the talks that followed appeased Chinese officials. Before long, they had struck a deal to build the $5.5 billion Shanghai Disney Resort, opening China to a singularly American brand and setting the pace for multinational companies to do business in the country.
The Shanghai park, which opens Thursday, has become mission critical for Disney as it faces business pressures in other areas like cable. It is designed to be a machine in China for the Disney brand, with a manicured Magic Kingdom-style park, "Toy Story"-themed hotel and Mickey Avenue shopping arcade. More than 330 million people live within a three-hour car or train ride, and Disney is bent on turning them into lifelong consumers.
But Disney is sharing the keys to the Magic Kingdom with the Communist Party. While that partnership has made it easier to get things done, it has also given the government influence over everything from the price of admission to the types of rides at the park.
From the outset, Disney has catered to Chinese officials, who had to approve the roster of rides and were especially keen to have a large-scale park that would appeal to more than children. The Shanghai resort, which will ultimately be four times as big as Disneyland, has a supersize castle, a longer parade than any of the other five Disney resorts around the world, and a vast central garden aimed at older visitors.