Over the past year, hundreds of you have asked Whistleblower for help. While we can't investigate each tip, we want to share more of what you tell us. In 2009, we started publishing a few tips each week to stimulate online discussion and create ways for our readers to help each other. Unlike our news stories, we have not verified this information. If you have a tip, send it to whistleblower@startribune.com.

A Minneapolis woman didn't realize her checkbook had been stolen until someone had written $920 worth of checks on her account. Three days after her checkbook disappeared, she closed the account and filled out a forgery report with her bank.

Two months later, her bank denied her claim, saying, "We determined your failure to exercise ordinary care in safeguarding your checks substantially contributed to the making of the forged signature."

When she asked the bank why it had reached that determination, she was told it was because she didn't know whether her checkbook was lost or stolen — "Meaning it was my fault I was robbed, so no $920, and no reversal of overdraft fees I incurred because of the theft," she said.

Do you think the bank's decision was fair?