App helps travelers report profiling
- Blog Post by: Alejandra Matos
- November 27, 2013 - 3:41 PM
The Sikh Coalition is updating its mobile app that allows travelers to report complaints about the Transportation Security Administration from the airport after concerns were raised about the handling of the complaints, according to an article published Wednesday by USA Today.
The Coalition is updating its FlyRights app to forward each complaint to the traveler’s U.S. House member and both senators, in addition to the TSA, to ensure that the complaints are being fully investigated.
The Sikh Coalition created the app in April 2012, along with TSA, because of concerns that TSA officials were profiling travelers, particularly Sikhs who often wear turbans.
In addition to basic information, such as name and address, the app asks for the grounds for discrimination, the airport and if the passenger was required to go through extra screening.
The update will also keep a running total of complaints for each airport.
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