Q: A key person I work with is retiring. He is someone who holds the team together and who we all look up to. We've done all the knowledge transfer we can, but when we get back in January he'll be gone. How do we adjust and move forward?
Erik, 43, product manager
A: Acknowledge the loss and embrace the possibilities that your colleague's departure opens.
As with any meaningful relationship, departures of important people at work can be wrenching. Give yourself space to experience sadness and appreciate all that he has contributed. Ideally you will have a group event where he is being celebrated and gets the send-off he deserves.
Also recognize any anxiety that his departure is triggering. It's natural to be worried about the practical gaps that you will encounter. Preparations that were done before he left will help but can go only so far.
Yet, don't overstate the risks. As a group, you will bring a great deal of knowledge and insight to any new issue that arises. You may not handle it in the same way he would have, but very few situations have just one right solution.
His departure also leaves a void in terms of group culture. Think about the ways in which he was influential. Maybe he tended to drive action. As a group, how will you avoid procrastination? Perhaps he was the idea person. In this case, how will you avoid intellectual stagnation?
This may be a very new way to think about your group dynamics. If so, it's easy to find articles online that will help you understand the roles people play on a team.