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Continued: Consumers frustrated by new health plans as they find their doctors are not included

  • Article by: KELLI KENNEDY , Associated Press
  • Last update: May 14, 2014 - 8:02 PM

"They don't expect to pay anything," said Foley. "For a couple more dollars a month you can get a really good plan and they're like, 'This is free. I don't want to pay for this.'"

Even with pricier plans, some consumers have access problems.

James Potts' $647-per-month silver plan was issued by the same company that had insured him with a different plan cancelled under the Affordable Care Act. The 64-year-old property insurance agent assumed his doctors would remain the same under the insurer's new plan, but didn't double check.

When Potts got a nasty cold, he called three facilities near his home in Wichita Falls, Texas, and was shocked to find none took the insurance, including his primary care doctor.

"It was a waste of money for me," he said. "I couldn't find doctors that would talk to me."

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Follow Kelli Kennedy on Twitter at www.twitter.com/kkennedyAP

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