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Continued: Schafer: From struggle comes great leadership

  • Article by: LEE SCHAFER , Star Tribune
  • Last update: May 2, 2013 - 9:07 PM

Woven through his book are stories from people whose names you will recognize. Best Buy founder Dick Schulze appears, with a “blind spot” of being overly controlling as an executive that led to the 2012 break with the company’s board. Guthrie Director Joe Dowling’s story is told at length of his tumultuous experience in Ireland as a young artistic director.

Among the most interesting stories is that of Randy Hogan, the CEO of Pentair. He removed a key executive for unethical conduct, but the real crisis came later. That’s when he learned some staffers had known of it and kept silent, assuming that Hogan had to be well aware of what his lieutenant was doing and was thus blessing it.

One of the biggest contributions of Snyder’s book, of course, is getting leaders to speak up about subjects they usually keep to themselves.

“I might not have come up with the idea of using that story of Steve Jobs” at a book-launch event, Snyder said, “had I not been through the process of writing the book and internalizing its practices.”

lee.schafer@startribune.com • 612-673-4302

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