Q: I've been in a drawn-out process to get hired at a new firm (since summer); every time it seems like they are ready to make an offer, there is a new road bump. Is there a message here to me? How should I handle it?
Tony, 59, sales executive
A: While the hiring company is in the driver's seat on timing, you can take steps to maintain a sense of personal control.
The main perspective that may help is to remember that a hiring process is a two-way street. Through this process, you have the chance to learn about your potential new employer. What are you seeing that you like or that gives you pause?
Don't jump to conclusions that you will end up with a negative perspective on the process to date. You may find, for example, that you like the inclusiveness of the process. Or you may find that, even though the process is slow, communication is prompt and respectful.
On the other hand, you may have less positive takeaways. Upon reflection, the company may feel disorganized or be sending mixed messages.
Put this together with other information you have about the company, and consider whether you still wish to remain in the running. If it's a great role and the company seems like a fit, then choose to stick with it. If not, either give yourself permission to withdraw or at least ease your emotional connection to the position.
Assuming you are staying the course, there are steps you can take to help maintain your patience. One valuable approach is to put yourself in their shoes.