Target Corp.'s campaign to win over Canadian consumers continued Thursday with 6 a.m. store openings and early bird deals for one of the nation's top shopping events of the year — Boxing Day.
Many Americans have probably never heard of the holiday. But for the nations of the British Commonwealth, including England, Australia and Canada, the day is a major shopping event, akin to Black Friday in the United States.
"We have seen tremendous excitement at our stores across the country," Target Canada President Tony Fisher said in a statement.
Target can't afford to squander any opportunity to court Canadians. The debut of 124 stores in Canada this year, Target's first international expansion, has been marred by disappointing sales, supply chain problems, and the stubborn belief among Canadian consumers that the Minneapolis-based retailer is more expensive than its competitors.
A solid holiday performance in Canada could help put those issues to rest or further ingrain them in the minds of shoppers and investors, said Toronto-based retail consultant Doug Stephens.
"The holidays are perhaps a second chance for Target to make a good first impression," Stephens said.
For a company that prides itself on detailed planning and flawless execution, Target's foray into Canada has been anything but. From the first stores that opened outside Toronto in March, reports of out-of-stock grocery products generated unfavorable chatter.
As the numbers started to roll in, Target officials confirmed what many had suspected: Sales and gross profit margins were falling behind projections.