You deplane and head to claim your rental car. But before you snag your ride, you face a barrage of questions about insurance coverage. Should you buy the plans rental companies push? The short answer: If you have a personal auto insurance policy, the plans offered by rental agencies mostly duplicate your coverage.
Coverage is expensive
For a recent Budget rental Checkbook reserved, the base price was $36 per day (plus $26.50 a day for taxes and the usual jumble of fees). Adding “loss damage waiver” coverage (which shifts financial responsibility to the rental company if the car is damaged or stolen) would cost an extra $30.99 per day. Supplemental liability insurance (which covers injuries to others) was $18.32 a day. Personal accident and effects coverage (which pays for injuries to passengers in the car and damage to belongings) would be $9.95 a day.
In total, Budget’s price for “full coverage” was $59.26 a day — almost as much as the cost to rent the car.
These fees are typical: Checkbook checked rates with other major agencies and was quoted prices ranging from $27 to $42 a day just to cover damage to the car; liability coverage added $13 to $16 a day.
Why do so many customers get rental car insurance? In part, lack of information.
Rental companies’ websites typically list brief descriptions of coverage and don’t mention that personal auto policies provide similar coverage.
Another factor: the hard sell. Customer service agents often say things like, “and you’ll want full protection,” as if it’s not optional.
Decline all coverage and they’ll commonly warn: “So you will be taking full financial responsibility for the car,” which isn’t true if you have your own policy.