Pamela Joseph, head of payment services, U.S. Bancorp

January 5, 2014 at 1:50PM
Pamela Joseph
Pamela Joseph (The Minnesota Star Tribune)

« We'll fi­nal­ly start to see the move­ment around mo­bile pay­ments. We've been wait­ing for this magi­cal mo­ment to take place. » Pam­e­la Joseph, head of pay­ment ser­vices di­vi­sion at U.S. Ban­corp

About Joseph: Pam­e­la Joseph leads one of U.S. Bank's most dy­nam­ic di­vi­sions. Pay­ments is a key growth en­gine for the bank, cov­er­ing cred­it, debit and pre­paid cards; card pro­cess­ing for mer­chants, and the Minneapolis-based bank's in­vest­ment in mo­bile pay­ments. Joseph has pre­sided over ma­jor ac­qui­si­tions and in­ter­na­tion­al ex­pan­sion of its card pro­cess­ing op­er­ations since 2004.

Per­son­al file: A na­tive of Chi­ca­go, Joseph lives in the At­lan­ta sub­urb of Roswell with her hus­band, Hank, and three sons. She heads the nonprofit Women Lead­ers in Ac­tion, which sup­ports women's ed­u­ca­tion in Af­ri­ca, and trav­els there fre­quent­ly.

What's big in 2014: Joseph sees the long-await­ed break­through in mo­bile pay­ments, although she's not sure what ex­act­ly it will look like. "We've worked on pil­ots with just about every kind of hand­set, every piece of soft­ware." The bank is fo­cused on point-of-sale tech­nol­o­gy to help mer­chants ac­cept smartphones as pay­ment. Mi­cro lo­ca­tion tech­nol­o­gy al­lows re­tail­ers to tell what aisle of the store you're in, for in­stance, and zap you a cou­pon on the spot. The bank is doing a beta launch of a me­di­a app called "Peri" that al­lows com­panies to en­code me­di­a so peo­ple can quick­ly scan an item, click and buy it from their mo­bile de­vice.

Final word: "It's total im­pulse buy­ing. Now you can turn ad­ver­tis­ing into ac­tion."

JENNIFER BJORHUS

about the writer

about the writer

More from Business

See More
card image
Jeremy Olson/The Minnesota Star Tribune

Triage unit treats many children without ever taking them into the actual ER, freeing up time for the rest of the emergency medical staff.

card image
card image