Q My son bought me a Dell Inspiron Mini PC, which works well but has one problem. When I receive an e-mail with a .pdf attachment and try to open it, the Adobe Reader software comes on the screen and asks me to accept its terms of use. But I can't scroll to the bottom of the form where the "Accept" button is. It seems that my screen is too small. What can I do?
GINETTE RODRIGUE, Dania, Fla.
A Several people who bought Dell Inspiron Mini PCs have reported this problem. Adobe's online Support Forum (tinyurl.com/ycy4wkf) suggests trying this keyboard combination: Press the Tab key (just above the Caps Lock button at the left of the keyboard.) Then push the right arrow key three times (the directional arrow keys are just to the left of the numeric keypad.) Then click the Enter key.
Why does it work? The forum says that this key combination skips through a series of screen buttons (which you can't see) to reach the Accept button. So you're actually "pushing" the button that accepts the Adobe user agreement without being able to see it.
Q My home computer has been compromised by an annoying piece of malicious software called Antivir.exe. My anti-virus software doesn't detect it and I can't locate it on the computer to delete it manually. I've read online that I need to download a separate spyware cleaner program to get rid of Antivir.exe. But which one should I trust?
JAY SCHRADER, ST. PAUL
A Be glad this malware is only annoying. Some other variants of this software -- which produce fake warning messages claiming a PC has a serious problem, then offer to sell you a downloadable program that will fix it -- can slow PCs to a crawl and evade many antivirus programs. To get rid of your version, download the free Malwarebytes at tinyurl.com/ygezscs and let it scan your PC.
Q Our daughter has shown us how to burn CDs, with iTunes. But the discs won't play on any of our CD players, although they do play on our DVD player. We've recorded these discs in what appears to be an absolutely standard manner. Any ideas?
