How skiers spent 4 hours stalled on chair lifts above Lutsen Mountains — and then hit the slopes again

Forty-four skiers were on the Raptor Express when it malfunctioned on Saturday in wind and temperatures below zero.

The Minnesota Star Tribune
January 20, 2026 at 11:13PM
Forty-four people were evacuated Saturday, Jan. 17, from a malfunctioning Raptor Express chairlift at Lutsen Mountains. (Courtesy of Andrew Schultz)

DULUTH – Hanging 35 feet above the Hari Kari run at Lutsen Mountains, Andrew Schultz and four of his friends pulled hoods up over their helmets, passed around extra hand warmers and unbuckled their ski boots to improve their circulation.

It was going to be awhile before their skis touched snow again.

The crew was past the halfway point on the Raptor Express chairlift Saturday morning Jan. 17 when a mechanical failure brought them and nearly 40 other people to a stop in below-zero temperatures and wind gusting to more than 55 miles per hour.

A member of the ski patrol told them that maintenance staff was trying to repair the lift, but to be prepared for a possible evacuation.

“We just started trying to make the best of it,” said Schultz, 41, who has been skiing for almost as long as he could walk. The former racer from Maple Grove, who is a regular at Lutsen, said he had never before been stuck on a lift.

They FaceTimed family members and, as the hours passed, figured out how to go to the bathroom under the unusual circumstances. (Answer: It is possible, but the wind had to be taken into consideration.)

Some stranded skiers in low chairs were able to immediately hop off the lift. Schultz’s group was among the last to be evacuated, more than four hours after the lift stopped.

While they waited, they cheered on the Ski Patrol, lift operators and Lutsen and Tofte volunteer firefighters who methodically made rescues down the line of chairs. Some were helped off with a ladder truck parked on Ski Hill Road. And some, like Schultz and friends, were lowered from their chair one-by-one with a rope-pulley system that threaded between the lift cable and electrical wires and connected to their bodies.

“We felt like we were in good hands,” said Schultz, who has seen videos of the training that the mountain’s staff go through in preparation for an event just like this.

Raptor Express was installed at Lutsen Mountains in 2023. (Midwest Family Ski Resorts)

Once on solid snow, the crew was offered blankets and handwarmers and a seat in the cab of the trucks used by trail groomers. Hot chocolate, pizza and emergency personnel awaited them at the Ski Patrol building and Eagle Ridge Registration building.

In the end, one person had noncritical injuries caused by the malfunction, but none were hurt while being helped off the lift, according to a statement from Lutsen Mountains.

Officials there still didn’t give an explanation of the malfunction on Tuesday, Jan. 20.

“We’re still in the middle of trying to figure out what happened,” said Molly Hicken, chief legal officer of Midwest Family Ski Resorts.

Those who were stuck were refunded for the day of skiing, she said.

But Schultz and other skiers took the whole ordeal in stride. There was more fun to be had outside, he said:

“We went back out skiing.”

about the writer

about the writer

Christa Lawler

Duluth Reporter

Christa Lawler covers Duluth and surrounding areas for the Star Tribune. Sign up to receive the North Report newsletter at www.startribune.com/northreport.

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