In May, Delta Air Lines announced a rebranding of its fares. Basic Economy became Delta Main Basic, the old Main Cabin was retitled Delta Main Classic, the former Comfort+ morphed into Delta Comfort, and so on. In all, we counted a dizzying 11 fare types.
The new scheme made us wonder if Delta was preparing to offer its low-frills “Basic” experience for its more upscale seats such as Comfort, First and Delta One.
The wonder is over. For some flights starting Nov. 19, Delta is giving us an all-new, 12th fare type: “Delta Comfort Basic.” Confused yet?
Comfort Basic means, basically, that a seat with a little more legroom will get you fewer perks than Comfort Classic, for a lower price. I know people who would take that bargain. But there are caveats.
Here are some of the limitations of a Comfort Basic ticket:
- There’s a fee of $99-$199 if you change or cancel your flight.
- You can’t select your seat.
- You’ll earn only 2 miles per dollar (5 is standard).
- You can’t receive an upgrade, make a same-day confirmed change or do a same-day standby.
Comfort Basic is hard to find right now, offered in “very select markets.” From Minneapolis-St. Paul, we’ve only found it on flights to Fort Myers, Fla., where travelers might be looking to relax on a budget. But if the concept is successful, we can expect to see Comfort Basic more in the future.
We searched for a one-way flight from MSP to Fort Myers (RSW) on Jan. 7. Delta Comfort is advertised from $189. But when you click on Comfort, you find three options: Delta Comfort Basic at $189, as well as Delta Comfort Classic (the standard experience) for $229, and the fully refundable Delta Comfort Extra for $289.
Beware the middle seat
Online commenters have already sounded the alarm that a Comfort Basic seat will probably be the dreaded middle seat. It says it right there on your booking screen: “Seat(s) assigned after check-in, likely to be middle seat.”