Each morning, Florian Riedel, the general manager of the Four Seasons Minneapolis, reviews the guest list with his team to anticipate any special needs or requests.
Together, they try to make each hotel stay a little more magical, whether arranging a birthday surprise meeting with T.C. Bear for a 7-year-old Twins superfan, or planning a personalized itinerary for a first-time visitor, complete with a stroll around Lake of the Isles, dinner in the North Loop, and an evening in the Theater District.
Since opening in 2022, the hotel in the 37-story RBC Gateway tower downtown on Hennepin Avenue has become a landmark in the city’s business and cultural core. This season, it celebrates another mark of distinction: a Michelin Key.
The honor, awarded by the same organization that grants Michelin Stars to restaurants, recognizes hotels that excel in design, service and a sense of place. This is the second consecutive year that the Four Seasons Minneapolis has received the designation. It is the only property in the state to hold one.
“Yes, we are Four Seasons, but we are a Minnesota Four Seasons. We have a gorgeous hotel, and we are very careful stewards of it,” said Naomi Thompson, the property’s director of guest experience. “We bring our authentic Minnesota selves to work every day, and that sets us apart.”
In interviews, the staff repeatedly expressed pride in being part of the revitalization of the city since the COVID-19 pandemic. Guestrooms overlook Target Field or the Minneapolis Public Library, and the hotel is within walking distance of Target Center and U.S. Bank Stadium.
“I remember those first few conversations, before we were open, we set ourselves a goal. This was an opportunity to create a place where everybody is welcome and bring people back downtown,” Riedel said. “We want people to have staycations, go to ball games, go to the pool, and have brunches, lunches and dinners.”
So who actually stays at the Four Seasons Minneapolis? Well, mostly Midwesterners.