Apple threatened by growth of prepaid smartphone plans

Most iPhones come with two-year contracts that subsidize the cost of the phone.

October 12, 2013 at 7:00PM
Adriana Valasquez shops for a prepaid, no-contract cell phone at Best Buy in Culver City on February 14, 2013. The prepaid cell phone business is coming out of the shadows and appealing to more customers. (Gary Friedman/Los Angeles Times/MCT) ORG XMIT: 1368624
Adriana Valasquez shopped for a prepaid, no-contract cellphone at Best Buy in Culver City, Calif. (The Minnesota Star Tribune)

By Troy Wolverton San Jose Mercury News

In a shift that could become a big threat to Apple Inc., U.S. consumers are increasingly signing up for a type of wireless plan popular around the world that's traditionally not been in favor here — prepaid accounts.

Prepaid plans typically allow consumers to purchase services in advance in bite-sized chunks — whether by the minute, the megabyte or the month — and allow them to cancel at any time. In contrast, the standard plans offered by the big carriers, such as AT&T and Verizon, generally require users to sign up for pricey two-year service agreements.

Although prepaid accounts still represent less than a quarter of all wireless service plans in the United States, they're gaining ground rapidly. Half of all new wireless accounts added between 2008 and last year were prepaid ones.

"It's a very dramatic change in how customers in the U.S. are buying wireless," said Sara Kaufman, an analyst who covers the wireless service market for Ovum, a research firm.

That shift is a worrisome one for Apple, whose iPhone provides the lion's share of the company's revenue. The vast majority of iPhones sold in the United States come with two-year contracts for standard plans with the big carriers, whose high-priced contracts subsidize the cost of the phones.

The company faces the prospect of losing market share — and eventually revenue — to cheaper phones on prepaid plans, or having to offer a lower-cost phone that could undermine sales of its higher-priced iPhones.

With prepaid service plans, consumers typically have to pay upfront the full cost of their phones — or connect a device they already own to the service. Because of that, inexpensive phones tend to sell best for prepaid providers.

Apple, however, doesn't offer a cheap phone. Without its subsidy, for example, Apple's new iPhone 5C — billed as the "lower-cost" iPhone by CEO Tim Cook — costs $550. That's hundreds of dollars more than the typical cost for a prepaid phone, many of which run Google's Android operating system.

Investors and analysts have fretted that Apple's focus on selling pricey, heavily subsidized phones will hurt it in developing countries such as China and India, where unsubsidized phones and prepaid plans dominate. But few have paid attention to how the company is being hurt by the shift to prepaid plans closer to home.

"There's no question that [Apple's] missing out," said Weston Henderek, a principal analyst at Current Analysis, a technology market research firm. "They're essentially ceding that market to Android."

An Apple spokesman did not respond to a request for comment.

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