Wells Fargo & Co.'s sizzling mortgage machine is starting to cool.
The nation's top mortgage lender said Friday that its revenue slipped in the first quarter for the first time in more than two years, largely because fewer people are taking advantage of ultralow interest rates and government programs to refinance.
Everyone had expected the refinance boom to slow, but bank executives were bullish that the revival in the nation's housing market would drive demand for new mortgages to buy homes, muting the refi slowdown.
"If anything today, there's probably a shortage of housing on the market," CEO John Stumpf told analysts Friday. "The amount of supply, especially in the lower end or starter houses … there's not a lot of supply out there."
"Americans have not lost their emotional attachment to homeownership."
Despite the dip in revenue, profits soared for the bank, which employs 20,000 people in Minnesota.
The San Francisco-based lender earned a record $5.2 billion, or 92 cents per share, in the first quarter, up 22 percent from the same time last year and beating Wall Street estimates.
A 5 percent drop in expenses helped drive the gains, along with setting aside less to cover souring loans.