Brad Johnston's moment of epiphany came in the late 1980s while attending a lavishly appointed conference for financial wealth managers on the top floor of the World Trade Center in New York.
Johnston, then a branch manager in Minneapolis with Morgan Stanley Dean Witter, looked around the room and concluded, "There's not anybody in this room I aspire to be like."
It wasn't long after that he broke out on his own and formed a more personalized wealth management operation that he called the Johnston Group.
"I sat quietly, reflected, prayed and sought counsel, and at the age of 39, I decided if I didn't take the step now I would always regret it," Johnston said in an interview last week.
In the beginning it was Johnston and his Dean Witter sales assistant running the business as they searched for executive-level clients who wanted more one-on-one attention in handling their financial portfolio and reaching their long-term financial goals.
Later this month, Johnston, who just turned 60, will celebrate 20 years as head of the Johnston Group with a reception and thank you for clients and friends at the Town and Country Club in St. Paul.
"I saw the need to provide comprehensive, solution-based advice and I couldn't do that in a large company," said Johnston, who also worked as a broker and manager at Merrill Lynch and the old Piper Jaffray & Hopwood. "Large companies have a business plan to execute the delivery of goods and services to a broad market. There's no soul there. It's a manufacturing process."
Johnston's first marketing tagline was "Closing the gap," as in taking someone from where they are now to where they want to be long-term. Today he refers to his strategy as "wealth care" as in providing health care to an individual's balance sheet and cash flow.