Viagra spam likely tied to Epsilon theft

May 11, 2011 at 12:37PM

Q: Somehow everyone on my e-mail list has received a spam message with a link to a Viagra ad -- and the e-mail looks like it came from me. I also got one that looks like it came from a friend of mine.

I was notified a couple of weeks ago that Epsilon had a security breach. Could the two events be related? How can I avoid this problem in the future?

MARCIA TRUITT,

PEMBROKE PINES, FLA.

A: Yes, this could be a result of having your e-mail address stolen from Epsilon, an e-mail outsourcing firm used by top retailers and banks. Anyone who has your e-mail address could subject you to a "dictionary attack" or a "viral inviter" attack.

If you've used a real English word as your password, a dictionary attack can identify it by rapidly trying every word in the dictionary. Once someone has your password, they can use your account to send e-mail.

A "viral inviter" attack makes use of the fact that some social media sites allow you to import your e-mail contacts into the social media site's friends list.

For example, take a look at www.facebook.com/find-friends. A hacker who knows your e-mail address can e-mail you a phony Facebook page that looks like this one. If you fill in your e-mail address and password, your contact list will be uploaded to the hacker's website. The hacker can then fake your e-mail address on junk e-mail that's sent to your contacts.

To defend yourself, you can create a new non-dictionary password that uses a combination of letters and numbers, or get a new e-mail address and a new password.

Q Whenever I use my desktop PC running Windows XP, a program called "cidaemon.exe" starts running and uses large amounts of Random Access Memory (RAM.) I've waited for it to shut off, but it never does. What do you suggest?

TOM WEST, OTTAWA

A "Cidaemon.exe" is a Microsoft program that's designed to speed up searches for information stored on your PC. It does that by indexing your files ahead of time.

On Windows XP, this indexing function can consume so much RAM and processor chip capacity that your PC runs slowly. If that happens, turn off indexing.

However, that doesn't mean terminating the cidaemon.exe program using Windows Task Manager, because that can make Windows more prone to crash. Instead, go to Start, click My Computer and use the pull-down View menu to click on "explorer bar." Then click Search, and at the bottom left of the page click "change preferences." Click "without indexing service," then click "no, do not enable indexing service." Click OK.

E-mail tech questions to steve.j.alexander @gmail.com, or write to Tech Q&A, 425 Portland Av. S., Minneapolis, MN 55488. Include name, city and telephone number.

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Steve Alexander

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