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The photos are online, not in the e-mail

July 19, 2011 at 9:12PM

Q My cousin e-mailed me some pictures of her adventures in Africa, but I can't seem to save them to my computer. The pictures are in the form of a slide show, and were sent through Adobe Photoshop Showcase. Is there any way to save these photos?

BONNIE LOFTUS

TUCSON, ARIZ.

A Your cousin didn't actually send you the photos. Instead, she sent you a link to a slide show that resides on a website operated by Adobe Photoshop Showcase for users of the Adobe Photoshop Elements photo-editing program.

Such photo-sharing sites allow people to share photos without e-mailing them. That's a good idea considering that major e-mail providers such as Gmail, Yahoo Mail and Hotmail limit attachments to a total of 25 megabytes. Today that can be as few as eight photos.

Q Someone maliciously posted my name, address and phone number on some commercial website that collects requests for health insurance information. That posting was picked up by All Web Leads, a website apparently used by every insurance agent or broker in Minnesota. What can I do to trace the source of this information and have it taken down?

CAROLE VENNERSTROM,

WILLMAR, MINN.

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A Unfortunately, there's no one on the Internet in charge of correcting malicious postings. Your best bet is to ask All Web Leads of Austin, Tex., to stop giving out your information. Contact them at www.allwebleads.com/contact .

Q Last week you gave advice on how to get rid of Microsoft's Bing search engine if you're using Internet Explorer versions 7 or 8. What's the solution for version 9?

L. PAUL SAMSON, ROCKFORD, MINN.

A Microsoft made it harder to switch search engines in Internet Explorer version 9.

Click on the downward-pointing triangle next to the magnifying glass in the search window at the top of your browser. Choose "add" in the lower right corner of the pull-down menu. Scroll a long way to the right on the resulting Web page by moving your cursor that way. Eventually you'll see serious Bing alternatives such as Google or Yahoo. Click one.

On the resulting page, click "click to install." When asked "Do you want to add this search provider?" click "add."

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Go back to the search window, click the downward-pointing triangle and at the bottom of the menu click the new search engine symbol to the right of the Bing symbol.

Bing's replacement should now be your search provider.

E-mail tech questions to steve.j.alexander @gmail.com, or write to Tech Q&A, 425 Portland Av. S., Minneapolis, MN 55488. Include name, city and telephone number.

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Steve Alexander

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