TCF Bank said it should not have called police on a black customer who was trying to deposit three checks that were part of a race-discrimination lawsuit settlement with his former employer.
Officials at the bank branch in Livonia, Mich., suspected the checks were fraudulent and called police, triggering a race-discrimination lawsuit against the bank on Wednesday by Sauntore Thomas, 44, of Detroit, who said he was humiliated after four officers showed up at the bank when he was trying to cash the checks.
"We apologize for the experience Mr. Thomas had at our banking center. Local police should not have been involved," TCF said in a statement Thursday. "We strongly condemn racism and discrimination of any kind. We take extra precautions involving large deposits and requests for cash and in this case, we were unable to validate the checks presented by Mr. Thomas and regret we could not meet his needs."
TCF, which was based in Wayzata and is Minnesota's third-largest bank, merged with Detroit-based Chemical Bank in the summer. The merged entity took the TCF name but is based in Michigan.
According to TCF, the checks that Thomas presented displayed a watermark that read VOID when they were scanned in a web viewer, which raised suspicion for fraud.
The checks, though, were legitimate as Thomas deposited them that same day at a Chase bank in Detroit and they cleared within 12 hours, said his lawyer, Deborah Gordon.
TCF's apology came hours after the Free Press published an article about Thomas' experience at the branch where he went Tuesday to deposit his settlement checks.
According to Thomas, he met with an assistant manager to open an additional savings account and told her that he wanted to deposit the checks and withdraw some cash.