In January, Chris Heim, the veteran software executive, will succeed longtime CEO Janet Dryer at Eden Prairie-based HelpSystems.
Dryer, 53, joined HelpSystems as a sales representative in 1985, fresh out of the College of St. Benedict. She was the third employee hired.
During 16 years under Dryer, the diversified software developer grew from $20 million to $110 million in revenue, and tripled the number of employees to nearly 300.
Dryer, who will remain chairwoman of the board and a minority shareholder, credited the workers with her success. She told the board last year that it was time for her to do something else.
"I loved this company and growing it to the size it is today," Dryer said. "It's been great. I'm passing it to somebody who can take it to $300 million. I've known Chris for 20 years. I had to be comfortable with someone to whom I could say, 'Take my baby.' "
Heim, 50, a director since 2012, said his mandate from Dryer and the other board members is: "Don't screw this up. Janet has built a legacy of growth — organic and acquisition. The culture here is important. There are 30-year people here. The company treats them well. This is not a turnaround story. It's a keep-the-train-going story."
Heim joined HighJump Software as a programming intern while still at the University of St. Thomas in 1985. He was CEO when it sold to 3M for $90 million in 2003. He left 3M, which subsequently sold HighJump, in 2006 and bought Amcom Software with longtime associate Dan Mayleben, backed by private equity partners. They grew Amcom to nearly 300 employees and revenue of about $50 million, and sold the profitable company for $163 million in 2011 to publicly traded USA Mobility.
Mayleben is joining HelpSystems as chief financial officer. Current CFO Mark Ties will become chief operating officer. HelpSystems is majority-owned by Summit Partners of Boston.