RESOURCES

For more about addressing conflict between teams:

• ezinearticles.com/?Tips-to-Deal-with-Inter-Depart mental-Conflict-in-Your-Organization&id=393974

• knowledge.wharton.upenn.edu/s+b/061604.html

• www.workplaceissues. com/arconflict.htm

More resources at:

• deliverchange.com/coachscorner