On one of his rare visits to St. Paul, Ecolab Energy President Steve Taylor flipped through two heavily stamped passports showing trips to Iraq, Kazakhstan, Libya, Russia and other far-flung regions of the globe.
It's been nearly two years since Ecolab — better known for its soap and sanitizers — jumped into the global oil and gas services business by buying Nalco. As a result, "We do business in some funky countries," said Taylor during a recent trip to Ecolab's St. Paul headquarters.
With Nalco's chemical and water treatment services part of the mix, Ecolab is suddenly treating highly corrosive water in oil fields in isolated or war-torn nations. It is preventing wax and mineral clogs in refineries, redesigning pipelines and providing the chemicals that keep oil flowing, all while keeping a close eye on potential conflicts.
Dicey geographies have meant extensive travel for Taylor and forced Ecolab to install top-notch security throughout its Nalco facilities that could be at risk. After incidents in which gunmen attacked a BP gas plant in southern Algeria and an oil pipeline in northern Algeria in January, no security detail is left to chance, Taylor said.
"Three weeks after the war was officially declared over, I was in Iraq. ... I got to go to Gadhafi's home [in Libya] right after it blew up. I am going into countries the rest of Ecolab is not even thinking about," Taylor said.
To enhance security, Ecolab hires locals, including guards, bilingual engineers and chemical experts. The thinking is that natives will quickly hear of potential problems and help Ecolab and its customers mitigate risks.
"We have a saying that God didn't put oil in some of the greatest spots in the world," said Taylor, who splits his time between his home in Dubai and Nalco's energy hubs in Houston and Naperville, Ill. "But we hire local professional security guards and other professional security who are in tune with what is happening in that country. We get embedded."
When Nalco workers park their cars anywhere in the world, they are trained from day one to back into parking spaces. Why? So they can bolt quickly if trouble arises. The practice was obvious even during a recent visit to Ecolab's R&D facility in Eagan.