One by one they stood up, approached a microphone and vented in a suburban hotel ballroom. Some were politely pointed. Others told tales. Many rambled on.
As Minnesota's medical technology community fumed about the machinations of the Food and Drug Administration on Tuesday, the object of their ire -- an erudite and occasionally droll government bureaucrat -- listened patiently.
Mostly, the 400 or so people who attended the town hall hearing at the Hilton in Bloomington spoke to FDA device division director Dr. Jeffrey Shuren about the difficulties they've experienced attempting to win agency approval of new medical devices. Each year, the FDA approves or clears for sale more than 4,000 devices.
The FDA-sponsored hearing in the Twin Cities was the first of three scheduled nationwide as a kind of regulatory listening tour.
Several speakers on Tuesday protested a lack of predictability in the FDA approval process, which constricts funding for start-up companies. They detailed what they see as bloated timelines and an unprepared, unresponsive agency staff that is often hostile to industry input.
Others plugged Minnesota's rich med-tech history and economy, arguing that an efficient regulatory process is a key component to nurturing a desirable device industry. Some complained the agency has grown too risk-averse, pointing out that no medical device is 100 percent risk-free.
All of the speakers were unerringly polite.
Shuren, a neurologist with a law degree, took it all in over the course of the four-hour meeting. He generally spoke without notes and occasionally engaged in a bit of humor. When a participant handed over a document detailing his ideas for improving the FDA, Shuren replied, "Now I won't be reading that Nora Roberts novel on the plane ride home."